If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.
This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.
Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.
|Support Policy (read before posting)||1||1808 days|
|Pavilion 2 has been released!||2||68 days|
|Shoppica OpenCart Theme||1,934||6406|
|Shoppica 2 OpenCart Theme||1,784||5968|
|Pavilion OpenCart Theme||1,653||5995|
|Kiddos OpenCart Theme||112||535|
|Shoppica WordPress Theme||1,307||6058|
|Shoppica HTML Theme||39||103|
Updates, additional Resources, and general announcements
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Common questions and feedback regarding forum use.
|Product Page Error||3||2 hours|
|Pavilion – BLOG||2||5 hours|
|Building multiple PRODUCT LAYOUTS||1||8 hours|
|Product page in P2/BE only shows OPTIONS.||1||10 hours|
|cant install demo data||3||10 hours|
|Remove 0 Prices||2||21 hours|
|General question: Block Quotes||2||23 hours|
|[Not a support question] Edit meta description for different multilingual languages?||2||23 hours|
|SEO URL´s for Pavilion theme Blog module "Stories" are not showing correctly||2||23 hours|
|Pav 2 menu doesnt want to slide left like pav1 menu did||2||23 hours|
|Icon menu ?||3||1 day|
|[Not a support question] URL problem from sliders on main page.||2||1 day|
|looking for a Lightbox effect.||1||1 day|
|[Not a support question] Can I fin somewhere more icons I can see in "Resource manager"?||3||1 day|
|Edit "Description / Reviews" in the product page||2||1 day|