ThemeBurn Support

If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

Announcements

Forum Topics Posts
Archive
27 280
Topic Voices Posts Freshness Last poster
 
Support Policy (read before posting)

in: General Questions

1 1 1877 days  TB Support

Forums

Forum Topics Posts
OpenCart Themes
Shoppica OpenCart Theme
1,9456437
Shoppica 2 OpenCart Theme
1,7925986
Pavilion OpenCart Theme
1,7306292
Kiddos OpenCart Theme
142672
BurnEngine
203718
Technopolis OpenCart Theme
619
WordPress Themes
Shoppica WordPress Theme
1,3076061
HTML Templates
Shoppica HTML Theme
39103
General
What’s new?
Updates, additional Resources, and general announcements
27253
Feature Requests
What do you want in our themes?
58156
Showcase
Submit your site and see what others have done!
2584
General Questions
Common questions and feedback regarding forum use.
3466

Latest topics

Topic Voices Posts Freshness Last poster
 
Pavilion theme not available 1 2

in: BurnEngine

2 18 45 mins  amieshar
Problems with upgrade

in: Kiddos OpenCart Theme

2 2 6 hours  TB Support
Installed ok problem with installingsamaple data

in: Shoppica OpenCart Theme

1 1 6 hours  armanriazi
[Resolved] Cannot access Pavilion Control Panel anymore – screen just displays "Loading" and nothing more

in: Pavilion OpenCart Theme

3 14 6 hours  johnhorwell
Menu Icon Problem

in: Pavilion OpenCart Theme

1 1 13 hours  steven2
Change background color to plain white?

in: Pavilion OpenCart Theme

1 1 14 hours  Swahn
Error with Mega Filter Pro extension

in: Technopolis OpenCart Theme

3 10 14 hours  TruongWEB
Not able to reproduce the "Intro" part as shown on demo

in: Technopolis OpenCart Theme

2 3 18 hours  Kanisco
Help with product thumbnails grid style

in: BurnEngine

1 1 20 hours  kosadam
Exported Module block call errors

in: BurnEngine

2 3 21 hours  onejak
Error After Apply Theme

in: BurnEngine

2 5 22 hours  TB Support
button does not become invisible

in: Kiddos OpenCart Theme

1 2 1 day  semihcan
Option Image Swop Doesnt Work

in: Pavilion OpenCart Theme

2 5 1 day  TB Support
RELATED PRODUCTS configuration

in: Pavilion OpenCart Theme

1 1 1 day  baxur
Cant edit the font size for the main menu – Only Inherits from body

in: BurnEngine

1 1 1 day  fastforwardtime
Viewing 15 topics - 1 through 15 (of 7,308 total)