ThemeBurn Support

If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

Announcements

Forum Topics Posts
Archive
27 283
Topic Voices Posts Freshness Last poster
 
Support Policy (read before posting)

in: General Questions

1 1 2027 days  TB Support

Forums

Forum Topics Posts
OpenCart Themes
Shoppica OpenCart Theme
1,9686496
Shoppica 2 OpenCart Theme
1,8266111
Pavilion OpenCart Theme
1,8576881
Kiddos OpenCart Theme
2261037
BurnEngine
3951517
Technopolis OpenCart Theme
221780
WordPress Themes
Shoppica WordPress Theme
1,3086064
HTML Templates
Shoppica HTML Theme
39103
General
What’s new?
Updates, additional Resources, and general announcements
27256
Feature Requests
What do you want in our themes?
66169
Showcase
Submit your site and see what others have done!
2584
General Questions
Common questions and feedback regarding forum use.
3775

Latest topics

Topic Voices Posts Freshness Last poster
 
Different background picture for different resolution for the header !

in: Feature Requests

1 2 4 hours  Kanisco
Theme compatibility with Ajax Quick Checkout (AQC)

in: BurnEngine

1 1 5 hours  faliq91
Account, Checkout, Blog, and Same Content Issues

in: BurnEngine

2 7 7 hours  TB Support
preg_match(): Unknown modifier 'r' – Error

in: BurnEngine

2 4 7 hours  TB Support
Full uninstall

in: Pavilion OpenCart Theme

1 1 9 hours  THE_GRIF
How to remove share buttons in the Product Page?

in: Kiddos OpenCart Theme

1 1 10 hours  macmillank
arabic

in: Shoppica 2 OpenCart Theme

2 6 12 hours  ljf255
BE 1.1.5 Page display errors

in: BurnEngine

2 3 1 day  vapeloft
layout/display issue

in: Kiddos OpenCart Theme

1 2 2 days  LucianSuciu
Some Display issue after update burn engine with Brainy Filter

in: Pavilion OpenCart Theme

1 1 2 days  Ken Yeung
[Resolved] How to del the return button in order Information?

in: Pavilion OpenCart Theme

2 3 2 days  Ken Yeung
[Resolved] Quick Order Status Updater and Order Number Manager with BurnEngine

in: Pavilion OpenCart Theme

2 6 2 days  Ken Yeung
on the iPhone can not see the logo

in: Technopolis OpenCart Theme

2 8 2 days  sergeick777
fix nice url?

in: Kiddos OpenCart Theme

2 7 2 days  LucianSuciu
Burnengine version error

in: BurnEngine

2 3 2 days  besinmarket
Viewing 15 topics - 1 through 15 (of 7,995 total)