ThemeBurn Support

If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

Announcements

Forums

Forum Topics Posts
OpenCart Themes
Shoppica OpenCart Theme
1,9136360
Shoppica 2 OpenCart Theme
1,7515849
Pavilion OpenCart Theme
1,0783725
WordPress Themes
Shoppica WordPress Theme
1,3026044
HTML Templates
Shoppica HTML Theme
39103
General
What’s new?
Updates, additional Resources, and general announcements
25190
Feature Requests
What do you want in our themes?
56153
Showcase
Submit your site and see what others have done!
2481
General Questions
Common questions and feedback regarding forum use.
3255

Latest topics

Topic Voices Posts Freshness Last poster
 
Shoppica for WordPress

in: Shoppica WordPress Theme

3 3 1 hour  Collabo
links to multiple pages of order history

in: Pavilion OpenCart Theme

2 3 3 hours  zalothman
[Resolved] set border color doesnt work ?

in: Pavilion OpenCart Theme

2 5 7 hours  truchosky
Moving Description/Reviews Block on Product Page

in: Pavilion OpenCart Theme

2 3 8 hours  vapecreative
error in product page in multistore shop

in: Shoppica 2 OpenCart Theme

1 1 8 hours  adimpacto
product design page

in: Pavilion OpenCart Theme

2 2 8 hours  TB Support
[Resolved] add to cart button missing / stock ambiguous label – grid view

in: Pavilion OpenCart Theme

2 4 8 hours  TB Support
[Resolved] Category not showing up

in: Pavilion OpenCart Theme

2 4 8 hours  TB Support
Urgent: after adding products to cart and ordering, customer data fields do not appear

in: Pavilion OpenCart Theme

2 4 8 hours  TB Support
Endless Loading In Pavillion CP

in: Pavilion OpenCart Theme

2 2 9 hours  TB Support
Item option buttons and facebook block issues

in: Pavilion OpenCart Theme

2 2 14 hours  TB Support
Page Content description best practice to avoid upgrading issues later.

in: Pavilion OpenCart Theme

2 2 14 hours  TB Support
Stories not sliding under on small device.

in: Pavilion OpenCart Theme

2 2 14 hours  TB Support
[Not a support question] Logout link in mobile view

in: Pavilion OpenCart Theme

2 2 14 hours  TB Support
Few things to do

in: Pavilion OpenCart Theme

3 3 14 hours  TB Support
Viewing 15 topics - 1 through 15 (of 6,220 total)