ThemeBurn Support

If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

Announcements

Forums

Forum Topics Posts
OpenCart Themes
Shoppica OpenCart Theme
1,8936331
Shoppica 2 OpenCart Theme
1,7305827
Pavilion OpenCart Theme
5822210
WordPress Themes
Shoppica WordPress Theme
1,2475836
HTML Templates
Shoppica HTML Theme
39103
General
What’s new?
Updates, additional Resources, and general announcements
24190
Feature Requests
What do you want in our themes?
56153
Showcase
Submit your site and see what others have done!
2481
General Questions
Common questions and feedback regarding forum use.
3255

Latest topics

Topic Voices Posts Freshness Last poster
 
Problem with Stories after update to Pavilion 1.2.4

in: Pavilion OpenCart Theme

2 3 2 hours  npop
Bug on minimal layout

in: Pavilion OpenCart Theme

1 2 6 hours  Chrisitano
Side bar questions

in: Pavilion OpenCart Theme

1 1 9 hours  taylorvishal
Questions in using pavilion theme 1 2

in: Pavilion OpenCart Theme

3 17 9 hours  icedge
Display different customized text block for different category of products

in: Pavilion OpenCart Theme

1 1 10 hours  maggie1324
Product layout – can I modify the position of the elements?

in: Pavilion OpenCart Theme

2 5 10 hours  maggie1324
Need to know where

in: Shoppica OpenCart Theme

1 1 11 hours  yip2014
Blog not working

in: Shoppica OpenCart Theme

1 1 11 hours  yip2014
“Product” module block vanished

in: Pavilion OpenCart Theme

1 1 18 hours  thehomers1914
Product/Manufacturer Page not available

in: Pavilion OpenCart Theme

1 2 1 day  macazaga
Module CFO (custom formules) is not working on Pavilion

in: Pavilion OpenCart Theme

2 4 1 day  ultimatia
Blog setup

in: Pavilion OpenCart Theme

2 5 1 day  fotokiosk
Third party extension not working in Pavilion

in: Pavilion OpenCart Theme

2 3 1 day  BargainLab
Shoppica product slider?

in: Pavilion OpenCart Theme

1 3 1 day  icedge
add to cart, add to compare, add to wishlist icons in homepage not working in iphone

in: Pavilion OpenCart Theme

2 2 1 day  TB Support
Viewing 15 topics - 1 through 15 (of 5,627 total)