ThemeBurn Support

If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

Announcements

Forums

Forum Topics Posts
OpenCart Themes
Shoppica OpenCart Theme
1,9306387
Shoppica 2 OpenCart Theme
1,7745921
Pavilion OpenCart Theme
1,5505599
Kiddos OpenCart Theme
77386
BurnEngine
64216
WordPress Themes
Shoppica WordPress Theme
1,3076058
HTML Templates
Shoppica HTML Theme
39103
General
What’s new?
Updates, additional Resources, and general announcements
28258
Feature Requests
What do you want in our themes?
56153
Showcase
Submit your site and see what others have done!
2584
General Questions
Common questions and feedback regarding forum use.
3154

Latest topics

Topic Voices Posts Freshness Last poster
 
tag suggestion hx

in: Kiddos OpenCart Theme

2 2 2 hours  TB Support
Urgent: Upgraded to Pavilion V2 and things broken

in: Pavilion OpenCart Theme

2 6 3 hours  yantrr
[Resolved] How to make featured products scroll like owl/carousel? 1 2

in: Pavilion OpenCart Theme

3 18 7 hours  TB Support
After installing the module that helps speed up OpenCart (Next to the SEO module) I get these errors

in: Pavilion OpenCart Theme

2 2 7 hours  TB Support
Pavilion 1 -> 2 upgrade error

in: BurnEngine

2 3 7 hours  TB Support
Live Search not working

in: Pavilion OpenCart Theme

3 14 8 hours  TB Support
Margins in content area of system pages

in: Pavilion OpenCart Theme

1 1 8 hours  StanDimpers
Stories Social plugin/categories

in: Pavilion OpenCart Theme

3 4 8 hours  TB Support
Upgrading from Pavilion to 2.0.2 doesn't transfer neither color nor theme settings

in: Pavilion OpenCart Theme

2 2 9 hours  TB Support
Rename "Cart" at the menu

in: Kiddos OpenCart Theme

3 4 9 hours  TB Support
[Resolved] Icons instead of payment images

in: Pavilion OpenCart Theme

2 8 9 hours  TB Support
Row layout problem

in: Pavilion OpenCart Theme

2 6 10 hours  StanDimpers
Empty space on the sides in mobile view

in: BurnEngine

1 1 14 hours  eugeneteo
reviews total should have link… and reviews / desc link colors are off.

in: Pavilion OpenCart Theme

1 1 22 hours  bigmoon
Write a review needs work

in: Pavilion OpenCart Theme

2 3 22 hours  bigmoon
Viewing 15 topics - 1 through 15 (of 6,881 total)