ThemeBurn Support

If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

Announcements

Forum Topics Posts
Archive
27 280
Topic Voices Posts Freshness Last poster
 
Support Policy (read before posting)

in: General Questions

1 1 1874 days  TB Support

Forums

Forum Topics Posts
OpenCart Themes
Shoppica OpenCart Theme
1,9446435
Shoppica 2 OpenCart Theme
1,7925983
Pavilion OpenCart Theme
1,7266282
Kiddos OpenCart Theme
141669
BurnEngine
199703
Technopolis OpenCart Theme
48
WordPress Themes
Shoppica WordPress Theme
1,3076061
HTML Templates
Shoppica HTML Theme
39103
General
What’s new?
Updates, additional Resources, and general announcements
27253
Feature Requests
What do you want in our themes?
57154
Showcase
Submit your site and see what others have done!
2584
General Questions
Common questions and feedback regarding forum use.
3466

Latest topics

Topic Voices Posts Freshness Last poster
 
Content Area in control panel "add row" problem

in: Technopolis OpenCart Theme

1 1 2 hours  usama555
[Resolved] Open Cart 2.3.0.2 > “BurnEngine has not booted”

in: BurnEngine

3 3 3 hours  fabri_gia
Coupon Code Issue After Server Move

in: Pavilion OpenCart Theme

2 3 3 hours  vapecreative
themeBurn and opencart 2.3

in: Shoppica 2 OpenCart Theme

1 1 3 hours  fabri_gia
The Gift Voucher page not working!

in: Pavilion OpenCart Theme

1 1 4 hours  shadow
Mobile menu

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2 6 6 hours  teamgaming
Pavilion Theme Install issues OC 2.0.0.0

in: BurnEngine

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in: Technopolis OpenCart Theme

2 3 11 hours  ctutelekom
Footer menus in iPad

in: Pavilion OpenCart Theme

1 1 12 hours  brunosra
Pavilion theme not available 1 2

in: BurnEngine

2 16 13 hours  amieshar
Submenu problem

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Error with demo data in 1.5

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[Resolved] Build gallery

in: BurnEngine

2 4 14 hours  TB Support
[Resolved] SEO Pack Guide

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Add transparent overlay over a text or image box

in: Pavilion OpenCart Theme

1 1 16 hours  axanne
Viewing 15 topics - 1 through 15 (of 7,295 total)