ThemeBurn Support

If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

Announcements

Forums

Forum Topics Posts
OpenCart Themes
Shoppica OpenCart Theme
1,8966343
Shoppica 2 OpenCart Theme
1,7375838
Pavilion OpenCart Theme
7292695
WordPress Themes
Shoppica WordPress Theme
1,2695933
HTML Templates
Shoppica HTML Theme
39103
General
What’s new?
Updates, additional Resources, and general announcements
25189
Feature Requests
What do you want in our themes?
56153
Showcase
Submit your site and see what others have done!
2481
General Questions
Common questions and feedback regarding forum use.
3255

Latest topics

Topic Voices Posts Freshness Last poster
 
Incompatibility with the Simple module (Critical Error)

in: Pavilion OpenCart Theme

1 3 9 hours  stanislavbelov
compatibility between Pavilion, Opencart 2 & module Ajax Quick Checkout for OC2 / Error Undefined variable: template in …

in: Pavilion OpenCart Theme

1 1 10 hours  Amadeus0926
Question about Shoppica 2.0

in: Shoppica WordPress Theme

1 1 11 hours  BrendingBre
Customer Group Formatting on Checkout and Registration Page

in: Pavilion OpenCart Theme

2 3 13 hours  honeybroker
Module CFO (custom formules) is not working on Pavilion

in: Pavilion OpenCart Theme

3 14 20 hours  akarabektas
Broken layout

in: Shoppica WordPress Theme

1 3 23 hours  xehch
Cant select product option

in: Pavilion OpenCart Theme

1 1 24 hours  baxur
Update to 2.0.2.0 and 1.2.5

in: Pavilion OpenCart Theme

1 1 1 day  leon
Menu Composer – Hide

in: Pavilion OpenCart Theme

2 2 2 days  TB Support
Bullet Point Not Working in Product Description

in: Pavilion OpenCart Theme

3 3 2 days  TB Support
Autoplay slide for product, video issues on mobile mode.

in: Pavilion OpenCart Theme

2 2 2 days  TB Support
Multi-Merch Create Account not showing on Home Page & smtp issues.

in: Pavilion OpenCart Theme

2 6 2 days  TB Support
CFO (Custom Formulas)

in: Compatible Extensions

1 1 2 days  TB Support
Problem with language on buttons

in: Pavilion OpenCart Theme

2 3 2 days  ladso83
[Resolved] iSearch Module 1 2

in: Pavilion OpenCart Theme

4 16 2 days  TB Support
Viewing 15 topics - 1 through 15 (of 5,807 total)