ThemeBurn Support

If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

Announcements

Forum Topics Posts
Archive
26 277
Topic Voices Posts Freshness Last poster
 
Support Policy (read before posting)

in: General Questions

1 1 1786 days  TB Support
Pavilion 2 has been released!

2 3 46 days  TB Support

Forums

Forum Topics Posts
OpenCart Themes
Shoppica OpenCart Theme
1,9316388
Shoppica 2 OpenCart Theme
1,7805938
Pavilion OpenCart Theme
1,6235847
Kiddos OpenCart Theme
97478
BurnEngine
100361
WordPress Themes
Shoppica WordPress Theme
1,3076058
HTML Templates
Shoppica HTML Theme
39103
General
What’s new?
Updates, additional Resources, and general announcements
27253
Feature Requests
What do you want in our themes?
56153
Showcase
Submit your site and see what others have done!
2584
General Questions
Common questions and feedback regarding forum use.
3154

Latest topics

Topic Voices Posts Freshness Last poster
 
No Response at Page Menu Composer – System (header)

in: BurnEngine

2 12 5 hours  kangpomax
Impossible to Translate

in: Kiddos OpenCart Theme

2 4 10 hours  gabriel_alamo
Pavilion2 – BE is AWESOME

in: Pavilion OpenCart Theme

2 2 11 hours  ultimatia
No Price shows in Featured products and random products

in: Shoppica 2 OpenCart Theme

1 3 12 hours  bubbsnurr
Responsive Padding

in: Pavilion OpenCart Theme

3 12 13 hours  vapeloft
SEO URL´s not working with other languages – Gives 404 error

in: Pavilion OpenCart Theme

2 5 13 hours  Swahn
Where is stored contact form in contact page?

in: BurnEngine

1 1 13 hours  onejak
Remove Copyright

in: Kiddos OpenCart Theme

1 1 14 hours  gabriel_alamo
Search item error in SEO extension.

in: BurnEngine

1 1 16 hours  onejak
Fatal error: 'The original language does not exist: English'

in: Pavilion OpenCart Theme

3 6 16 hours  onejak
[Not a support question] Accent for 2nd and 3rd level categories

in: BurnEngine

2 3 18 hours  onejak
[Resolved] How to turn off powered by Opencart footer & edit copyright info?

in: Pavilion OpenCart Theme

3 5 18 hours  looserfoot
Does "scroll to top" work on mobiles?

in: Pavilion OpenCart Theme

1 1 18 hours  looserfoot
Logo not showing?

in: Shoppica 2 OpenCart Theme

2 4 19 hours  TB Support
[Resolved] missed pages

in: Pavilion OpenCart Theme

2 4 19 hours  TB Support
Viewing 15 topics - 1 through 15 (of 7,016 total)