ThemeBurn Support

If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

Announcements

Forum Topics Posts
Archive
24 213
Topic Voices Posts Freshness Last poster
 
Support Policy (read before posting)

in: General Questions

1 1 1643 days  TB Support
BurnEngine (Pavilion 2) BETA 1 2 3 4

24 46 3 days  StudioLeBus
Shoppica WordPress 2.0

3 3 133 days  gugga7

Forums

Forum Topics Posts
OpenCart Themes
Shoppica OpenCart Theme
1,9296387
Shoppica 2 OpenCart Theme
1,7685900
Pavilion OpenCart Theme
1,3084592
WordPress Themes
Shoppica WordPress Theme
1,3056055
HTML Templates
Shoppica HTML Theme
39103
General
What’s new?
Updates, additional Resources, and general announcements
26236
Feature Requests
What do you want in our themes?
56153
Showcase
Submit your site and see what others have done!
2484
General Questions
Common questions and feedback regarding forum use.
2950

Latest topics

Topic Voices Posts Freshness Last poster
 
List view of products 'new' tag misaligned

in: Pavilion OpenCart Theme

1 1 42 mins  zalothman
Pavilion Review Widget Bug

in: Pavilion OpenCart Theme

2 5 3 hours  joelrush
should have option to exclude cart and checkout pages from global left/right columns

in: Pavilion OpenCart Theme

1 1 4 hours  bigmoon
Moving site to new server

in: Pavilion OpenCart Theme

1 1 9 hours  AmazingToysAU
Global Left column is being ignored on product pages

in: Pavilion OpenCart Theme

1 1 12 hours  bigmoon
BurnEngine (Pavilion 2) BETA bugs 1 2 3 ... 7 8 9

in: Pavilion OpenCart Theme

13 128 15 hours  ultimatia
How do I turn fire slider pagination off?

in: Pavilion OpenCart Theme

1 1 18 hours  bigmoon
category show level 2 and 3 on hover (accordion?) does not work on left side

in: Pavilion OpenCart Theme

1 1 18 hours  bigmoon
Ajax Quick Checkout Display issues

in: Pavilion OpenCart Theme

3 4 19 hours  bigmoon
Items not shown in cart until page refresh is done – module conflict across multi-store

in: Pavilion OpenCart Theme

2 3 20 hours  bigmoon
Fatal error 'TB_StyleBuilder'

in: Pavilion OpenCart Theme

1 1 22 hours  sweebum
Can't change fonts in Pavilion

in: Pavilion OpenCart Theme

2 4 1 day  PiotrCB
[Not a support question] Compatibility between Product Option Image PRO and Pavilion?

in: Pavilion OpenCart Theme

3 4 1 day  TB Support
Image quality in the Banners widget

in: Pavilion OpenCart Theme

2 2 1 day  TB Support
save own template

in: Pavilion OpenCart Theme

2 4 1 day  TB Support
Viewing 15 topics - 1 through 15 (of 6,484 total)