If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days, but during busy periods this may take longer. This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items.
Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.
|Shoppica and vQmod > 2.3.2||1||48 days|
|Support Policy (read before posting)||1||854 days|
|Shoppica OpenCart Theme||1,816||6157|
|Shoppica 2 OpenCart Theme||1,477||4989|
|Shoppica WordPress Theme||897||4256|
|Shoppica HTML Theme||36||101|
Updates, additional Resources, and general announcements
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Common questions and feedback regarding forum use.
|[Resolved] Customize top navigation on a store by store basis?||5||4 hours|
|Serious issue at checkout – Strict standard issue||1||5 hours|
|Social shares||1||9 hours|
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|Pictures size||1||11 hours|
|Facebook Widget doesn't load||1||12 hours|
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|Price Change font size||1||15 hours|
|Products stoped adding to cart||2||17 hours|
|[Resolved] site very slow 1 2 3 ... 8 9 10||90||19 hours|
|Layerslider does not work at all||2||1 day|
|Adding Logos to Footer||1||1 day|
|Product display issue on mobile device / Sub menu text hover display colour||2||1 day|
|[Resolved] Turn off breadcrumb – doesn’t work||2||2 days|
|[Resolved] Serious error on site due to map.php||2||2 days|