ThemeBurn Support

If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Forums

Forum Topics Posts
OpenCart Themes
Shoppica OpenCart Theme
1,9136360
Shoppica 2 OpenCart Theme
1,7515849
Pavilion OpenCart Theme
1,0843726
WordPress Themes
Shoppica WordPress Theme
1,3036045
HTML Templates
Shoppica HTML Theme
39103
General
What’s new?
Updates, additional Resources, and general announcements
25190
Feature Requests
What do you want in our themes?
56153
Showcase
Submit your site and see what others have done!
2481
General Questions
Common questions and feedback regarding forum use.
3255

Latest topics

Topic Voices Posts Freshness Last poster
 
Shoppica for WordPress

in: Shoppica WordPress Theme

4 4 34 mins  DanielDamian
Newsletter?

in: Pavilion OpenCart Theme

1 1 5 hours  icedge
To top button?

in: Pavilion OpenCart Theme

1 1 5 hours  icedge
Change intro background color?

in: Pavilion OpenCart Theme

1 1 5 hours  icedge
Live preview still loading

in: Pavilion OpenCart Theme

1 1 5 hours  icedge
Brand information and images on product pages?

in: Pavilion OpenCart Theme

1 1 6 hours  meganbrosterman
Brand Index Page – Show images?

in: Pavilion OpenCart Theme

1 1 6 hours  meganbrosterman
Shoppica no longer supported?

in: Shoppica WordPress Theme

1 1 1 day  azmi
Urgent: after adding products to cart and ordering, customer data fields do not appear

in: Pavilion OpenCart Theme

2 5 1 day  freebulet
links to multiple pages of order history

in: Pavilion OpenCart Theme

2 3 2 days  zalothman
[Resolved] set border color doesnt work ?

in: Pavilion OpenCart Theme

2 5 2 days  truchosky
Moving Description/Reviews Block on Product Page

in: Pavilion OpenCart Theme

2 3 2 days  vapecreative
error in product page in multistore shop

in: Shoppica 2 OpenCart Theme

1 1 2 days  adimpacto
product design page

in: Pavilion OpenCart Theme

2 2 2 days  TB Support
[Resolved] add to cart button missing / stock ambiguous label – grid view

in: Pavilion OpenCart Theme

2 4 2 days  TB Support
Viewing 15 topics - 1 through 15 (of 6,227 total)