ThemeBurn Support

If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →


Forum Topics Posts
27 280
Topic Voices Posts Freshness Last poster
Support Policy (read before posting)

in: General Questions

1 1 1874 days  TB Support


Forum Topics Posts
OpenCart Themes
Shoppica OpenCart Theme
Shoppica 2 OpenCart Theme
Pavilion OpenCart Theme
Kiddos OpenCart Theme
Technopolis OpenCart Theme
WordPress Themes
Shoppica WordPress Theme
HTML Templates
Shoppica HTML Theme
What’s new?
Updates, additional Resources, and general announcements
Feature Requests
What do you want in our themes?
Submit your site and see what others have done!
General Questions
Common questions and feedback regarding forum use.

Latest topics

Topic Voices Posts Freshness Last poster
[Resolved] Estimated shipping and taxes error

in: Pavilion OpenCart Theme

2 11 15 mins  onejak
Big Database Problem

in: Kiddos OpenCart Theme

2 8 45 mins  TB Support
Mobile menu

in: BurnEngine

2 7 3 hours  TB Support
themeBurn and opencart 2.3

in: Shoppica 2 OpenCart Theme

2 3 3 hours  fabri_gia
SSL messes up checkout and account pages

in: Pavilion OpenCart Theme

2 3 3 hours  VapingMann
Error with demo data in 1.5

in: Technopolis OpenCart Theme

2 3 3 hours  temd
Ask question about this product

in: Feature Requests

2 3 3 hours  onejak
The Gift Voucher page not working!

in: Pavilion OpenCart Theme

2 2 3 hours  TB Support
Main images resazed on zooming

in: BurnEngine

2 3 3 hours  onejak
Content Area in control panel "add row" problem

in: Technopolis OpenCart Theme

2 2 4 hours  TB Support
[Resolved] Open Cart > “BurnEngine has not booted”

in: BurnEngine

4 6 4 hours  TB Support
[Resolved] Submenu problem

in: Pavilion OpenCart Theme

2 6 4 hours  TB Support
Coupon Code Issue After Server Move

in: Pavilion OpenCart Theme

2 3 10 hours  vapecreative
Pavilion Theme Install issues OC

in: BurnEngine

2 5 13 hours  kiwifolk
Menu Not Working, I can't add new category to menu. LABEL'S SO SMALL AND ICON'S NOT ENOUGH

in: Technopolis OpenCart Theme

2 3 18 hours  ctutelekom
Viewing 15 topics - 1 through 15 (of 7,297 total)