ThemeBurn Support

If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

Announcements

Forum Topics Posts
Archive
27 283
Topic Voices Posts Freshness Last poster
 
Support Policy (read before posting)

in: General Questions

1 1 2053 days  TB Support

Forums

Forum Topics Posts
OpenCart Themes
Shoppica OpenCart Theme
1,9736512
Shoppica 2 OpenCart Theme
1,8296127
Pavilion OpenCart Theme
1,8736932
Kiddos OpenCart Theme
2501125
BurnEngine
4351688
Technopolis OpenCart Theme
244829
WordPress Themes
Shoppica WordPress Theme
1,3086064
HTML Templates
Shoppica HTML Theme
39103
General
What’s new?
Updates, additional Resources, and general announcements
27256
Feature Requests
What do you want in our themes?
66170
Showcase
Submit your site and see what others have done!
2584
General Questions
Common questions and feedback regarding forum use.
3775

Latest topics

Topic Voices Posts Freshness Last poster
 
Display of text on frontpage

in: Technopolis OpenCart Theme

2 6 14 hours  zohlandt
How can I make content full screen width?

in: BurnEngine

1 2 19 hours  bigmoon
is it possible to display categories connected on Single Product Page?

in: Pavilion OpenCart Theme

1 2 19 hours  Ken Yeung
[Resolved] Bug in mobile menu subcategory click

in: Pavilion OpenCart Theme

2 3 20 hours  funguru
Mega Filter Pro not working with the latest BurnEngine version

in: BurnEngine

2 9 20 hours  TB Support
Issues with cart and checkout language

in: BurnEngine

2 14 21 hours  Kanisco
Menu change, fonts on home site content, few question.

in: Technopolis OpenCart Theme

2 3 22 hours  toxroom
Pavilion with Mega Filter Pro – the grid view looks aweful until refresh

in: Pavilion OpenCart Theme

1 1 1 day  Netthandel
New products on top of category in OC 2.3 with Pavilion and problems with "new Label"

in: Pavilion OpenCart Theme

1 1 1 day  Ken Yeung
How make content scroll over background image

in: BurnEngine

1 1 2 days  bigmoon
EMERGENCY – major blowup on CC checkout

in: BurnEngine

2 6 2 days  bigmoon
Newsletter in footer

in: Shoppica 2 OpenCart Theme

2 3 2 days  TB Support
Cache not clearing

in: Kiddos OpenCart Theme

2 2 2 days  TB Support
[Resolved] Some Display issue after update burn engine with Brainy Filter

in: Pavilion OpenCart Theme

2 8 2 days  TB Support
Adwords conversion tag not working

in: BurnEngine

4 11 2 days  TB Support
Viewing 15 topics - 1 through 15 (of 8,106 total)