ThemeBurn Support

If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

Announcements

Forum Topics Posts
Archive
26 277
Topic Voices Posts Freshness Last poster
 
Support Policy (read before posting)

in: General Questions

1 1 1726 days  TB Support
Pavilion 2 has been released!

4 6 3 days  shaifful

Forums

Forum Topics Posts
OpenCart Themes
Shoppica OpenCart Theme
1,9306386
Shoppica 2 OpenCart Theme
1,7745918
Pavilion OpenCart Theme
1,4905360
Kiddos OpenCart Theme
45226
BurnEngine
35116
WordPress Themes
Shoppica WordPress Theme
1,3066056
HTML Templates
Shoppica HTML Theme
39103
General
What’s new?
Updates, additional Resources, and general announcements
27256
Feature Requests
What do you want in our themes?
56153
Showcase
Submit your site and see what others have done!
2484
General Questions
Common questions and feedback regarding forum use.
3051

Latest topics

Topic Voices Posts Freshness Last poster
 
Is it now compatible with opencart 2?

in: Shoppica 2 OpenCart Theme

1 1 12 hours  Khaled_288
Stories v.1.0.0 In Opencart (Pavilion Theme) not working properly.

in: Pavilion OpenCart Theme

1 1 14 hours  L_AlberoAzzurro
Custom Tabs Pro

in: BurnEngine

2 5 16 hours  hotscotchbonnet
demo 2

in: Kiddos OpenCart Theme

1 1 1 day  oana_pop
Account Login Burn Engine bug

in: Pavilion OpenCart Theme

1 1 1 day  vapeloft
Copying format or change defination

in: Pavilion OpenCart Theme

1 1 2 days  axelssondesign
right justify menu

in: Pavilion OpenCart Theme

1 1 2 days  axelssondesign
shadow under products

in: Pavilion OpenCart Theme

1 1 2 days  axelssondesign
Form Builder Pro extension… Pavilion 1.2.9

in: Pavilion OpenCart Theme

1 1 2 days  looserfoot
Keep getting logged out of Admin

in: Pavilion OpenCart Theme

2 3 2 days  VapingMann
Mixed http and https links lead to unsecure page load

in: Pavilion OpenCart Theme

1 1 2 days  yantrr
Live Search not working

in: Pavilion OpenCart Theme

2 3 2 days  vapeloft
Changing/deleting bottom information

in: Pavilion OpenCart Theme

1 1 2 days  axelssondesign
installing theme demo data

in: Pavilion OpenCart Theme

1 1 2 days  Elly
My pavilion theme is giving me warning message

in: Pavilion OpenCart Theme

1 1 3 days  kamalshaham
Viewing 15 topics - 1 through 15 (of 6,756 total)