ThemeBurn Support

If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

Announcements

Forum Topics Posts
Archive
29 356
  • Oh bother! No topics were found here!

Forums

Forum Topics Posts
OpenCart Themes
Shoppica OpenCart Theme
2,0016618
Shoppica 2 OpenCart Theme
1,9086380
Pavilion OpenCart Theme
2,0257622
Kiddos OpenCart Theme
3861689
BurnEngine
9273147
Technopolis OpenCart Theme
4521572
WordPress Themes
Shoppica WordPress Theme
1,3086066
HTML Templates
Shoppica HTML Theme
40111
General
What’s new?
Updates, additional Resources, and general announcements
31328
Feature Requests
What do you want in our themes?
70173
Showcase
Submit your site and see what others have done!
2684
General Questions
Common questions and feedback regarding forum use.
4289

Latest topics

Topic Voices Posts Freshness Last poster
 
[Resolved] Third party module

in: BurnEngine

2 13 6 days  TB Support
[Resolved] pavilion how can set “alt” tag to product image on product page?

in: Pavilion OpenCart Theme

4 8 6 days  TB Support
Change color of font and size/style and remove elements

in: Technopolis OpenCart Theme

2 10 6 days  TB Support
Fatal error: Error: Could not load template Popup Box Module Pro

in: Pavilion OpenCart Theme

2 3 8 days  rvad
Sticky Header not really responsive

in: Technopolis OpenCart Theme

2 10 8 days  TB Support
[Resolved] Paginations review not working

in: BurnEngine

3 5 13 days  TB Support
Action button responsive

in: BurnEngine

2 6 13 days  TB Support
on product detail page img tag doesn’t have alt attribute

in: BurnEngine

2 3 13 days  TB Support
Checkout Direct – BurnEngine v1.3.1

in: Pavilion OpenCart Theme

2 3 15 days  TB Support
Products with 0 price or Products with 0 in stock

in: Kiddos OpenCart Theme

2 2 15 days  TB Support
SEO Url Replaced by Non Seo Url after page switch

in: BurnEngine

2 3 15 days  TB Support
"Error undefined" appearing in back-office + problem uploading extensions

in: BurnEngine

2 7 15 days  TB Support
Payment module error

in: Technopolis OpenCart Theme

1 3 16 days  Time 4 Deals
BurnEngine – Trendo Theme.

in: BurnEngine

2 4 19 days  TB Support
Using custom color/background for active/selected links in header menu

in: BurnEngine

2 2 19 days  TB Support
Viewing 15 topics - 16 through 30 (of 9,246 total)