ThemeBurn Support

If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

Announcements

Forum Topics Posts
Archive
28 314
  • Oh bother! No topics were found here!

Forums

Forum Topics Posts
OpenCart Themes
Shoppica OpenCart Theme
1,9966595
Shoppica 2 OpenCart Theme
1,9046368
Pavilion OpenCart Theme
2,0317536
Kiddos OpenCart Theme
3471538
BurnEngine
8732953
Technopolis OpenCart Theme
4311482
WordPress Themes
Shoppica WordPress Theme
1,3086066
HTML Templates
Shoppica HTML Theme
40111
General
What’s new?
Updates, additional Resources, and general announcements
29316
Feature Requests
What do you want in our themes?
69172
Showcase
Submit your site and see what others have done!
2684
General Questions
Common questions and feedback regarding forum use.
4289

Latest topics

Topic Voices Posts Freshness Last poster
 
how to make block display on mobile only?

in: BurnEngine

2 2 3 days  TB Support
[Resolved] Slow query improvement on get getBestSeller

in: Shoppica OpenCart Theme

2 5 3 days  TB Support
Extension "Product Downloads (3in1)" compatibility problem.

in: Technopolis OpenCart Theme

1 1 3 days  JAZZLT
#64496 [2018-06-01]

in: Technopolis OpenCart Theme

1 2 3 days  JAZZLT
With which PHP version is compatible your system?

in: BurnEngine

2 2 3 days  TB Support
*missing* OC Account 1

in: BurnEngine

2 2 3 days  TB Support
How to Manage Products at Featured Products?

in: Shoppica 2 OpenCart Theme

2 2 3 days  TB Support
How to make Left Column appear before page content on Mobile View

in: BurnEngine

2 2 3 days  TB Support
[Not a support question] possible mods??

in: Shoppica OpenCart Theme

2 3 3 days  TB Support
Ajax Quick Checkout problem. Will not let me change settings after previously doing so.

in: BurnEngine

2 3 7 days  ainstheme
Major issue with performance once the site goes live

in: Kiddos OpenCart Theme

2 8 12 days  splashdesigns
[Resolved] Stoped working some parts of page where we can sort products

in: BurnEngine

2 4 17 days  TB Support
Where I can find Breadcrumb or subcategories or categories nemes setings

in: Kiddos OpenCart Theme

2 2 17 days  TB Support
Sticky Mobile Header

in: Shoppica 2 OpenCart Theme

2 5 19 days  TB Support
Sub Sub Sub categories not showing

in: Pavilion OpenCart Theme

3 4 19 days  TB Support
Viewing 15 topics - 16 through 30 (of 9,096 total)