ThemeBurn Support

If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Archive
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Forums

Forum Topics Posts
OpenCart Themes
Shoppica OpenCart Theme
2,0106634
Shoppica 2 OpenCart Theme
1,9156393
Pavilion OpenCart Theme
2,0987784
Kiddos OpenCart Theme
4251835
BurnEngine
1,0513447
Technopolis OpenCart Theme
5001696
WordPress Themes
Shoppica WordPress Theme
1,3086064
HTML Templates
Shoppica HTML Theme
40111
General
What’s new?
Updates, additional Resources, and general announcements
33336
Feature Requests
What do you want in our themes?
71173
Showcase
Submit your site and see what others have done!
2684
General Questions
Common questions and feedback regarding forum use.
46104

Latest topics

Topic Voices Posts Freshness Last poster
 
Is this support forum not longer active?

in: Pavilion OpenCart Theme

5 6 190 days  DJ_Jaybee
Need Help

in: BurnEngine

1 1 191 days  marcobo
Price not shown in product page.

in: Shoppica OpenCart Theme

1 1 197 days  guswyl81
Problem with url

in: Technopolis OpenCart Theme

1 1 205 days  pobo3
Mobile issues

in: Technopolis OpenCart Theme

1 1 212 days  S7N
Failed to load resource: the server responded with a status of 404 () – js

in: Technopolis OpenCart Theme

1 1 213 days  pobo3
Product bacground image

in: Pavilion OpenCart Theme

2 2 240 days  JAZZLT
fatal error on after removing a plugin

in: Technopolis OpenCart Theme

1 1 245 days  dumechosen
You see this message because BurnEngine is not properly installed.

in: Pavilion OpenCart Theme

3 6 248 days  almngzh
BurnEngine Error / hang on saving.

in: BurnEngine

3 3 253 days  JAZZLT
Add to cart not working if product have options

in: Kiddos OpenCart Theme

2 2 268 days  armendane
Blog (stories) SEO URLs

in: Technopolis OpenCart Theme

1 1 270 days  luiavag
Ajax Quickcheckout not working properly

in: Pavilion OpenCart Theme

1 1 270 days  gabnice
Hide Disabled Subcategories

in: Technopolis OpenCart Theme

1 1 276 days  MichalKuruc
Also bought Kiddos/Pavilion Theme (Burn Endine 1.3.1) does not work

in: BurnEngine

4 6 276 days  diestadtgaertner
Viewing 15 topics - 16 through 30 (of 9,553 total)