ThemeBurn Support

If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Forums

Forum Topics Posts
OpenCart Themes
Shoppica OpenCart Theme
2,0106634
Shoppica 2 OpenCart Theme
1,9156393
Pavilion OpenCart Theme
2,0977784
Kiddos OpenCart Theme
4251835
BurnEngine
1,0493444
Technopolis OpenCart Theme
4991695
WordPress Themes
Shoppica WordPress Theme
1,3086066
HTML Templates
Shoppica HTML Theme
40111
General
What’s new?
Updates, additional Resources, and general announcements
33336
Feature Requests
What do you want in our themes?
71173
Showcase
Submit your site and see what others have done!
2684
General Questions
Common questions and feedback regarding forum use.
46100

Latest topics

Topic Voices Posts Freshness Last poster
 
You see this message because BurnEngine is not properly installed.

in: Pavilion OpenCart Theme

3 6 141 days  almngzh
BurnEngine Error / hang on saving.

in: BurnEngine

3 3 146 days  JAZZLT
Add to cart not working if product have options

in: Kiddos OpenCart Theme

2 2 161 days  armendane
Blog (stories) SEO URLs

in: Technopolis OpenCart Theme

1 1 163 days  luiavag
Ajax Quickcheckout not working properly

in: Pavilion OpenCart Theme

1 1 163 days  gabnice
Hide Disabled Subcategories

in: Technopolis OpenCart Theme

1 1 169 days  MichalKuruc
Also bought Kiddos/Pavilion Theme (Burn Endine 1.3.1) does not work

in: BurnEngine

4 6 169 days  diestadtgaertner
Categories Menu Doesnt Open in mobile browser

in: Pavilion OpenCart Theme

1 3 170 days  adimpacto
Product List Container for brainy filter

in: BurnEngine

1 1 177 days  0472
OpenCart 3

in: What’s new?

3 7 185 days  almngzh
Site Trust seal next to add to cart button

in: Pavilion OpenCart Theme

1 1 185 days  honeybroker
Price is not shown on product page

in: Pavilion OpenCart Theme

2 2 186 days  woofyDC
BurnEngine has not been installed due to the following reason(s)

in: Shoppica 2 OpenCart Theme

4 6 188 days  ibudhubudhu
Prices Not showing in Product View or Quick View. only shown on main page

in: Shoppica 2 OpenCart Theme

1 2 188 days  woofyDC
Logo in Systemsites ?

in: Pavilion OpenCart Theme

1 1 189 days  bipa2016
Viewing 15 topics - 16 through 30 (of 9,549 total)