ThemeBurn Support

If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Forums

Forum Topics Posts
OpenCart Themes
Shoppica OpenCart Theme
1,9556465
Shoppica 2 OpenCart Theme
1,8146037
Pavilion OpenCart Theme
1,8196741
Kiddos OpenCart Theme
194928
BurnEngine
3531357
Technopolis OpenCart Theme
185586
WordPress Themes
Shoppica WordPress Theme
1,3086064
HTML Templates
Shoppica HTML Theme
39103
General
What’s new?
Updates, additional Resources, and general announcements
27253
Feature Requests
What do you want in our themes?
64168
Showcase
Submit your site and see what others have done!
2584
General Questions
Common questions and feedback regarding forum use.
3674

Latest topics

Topic Voices Posts Freshness Last poster
 
Problem with replicating the Main categories from Kiddos Theme

in: Technopolis OpenCart Theme

1 2 9 hours  Kanisco
Image not load it self even the product page fully load

in: Technopolis OpenCart Theme

3 6 9 hours  TB Support
Empty Space on Image top and bottom

in: Technopolis OpenCart Theme

2 12 9 hours  pantasd
Line text 1-2-3 from banner always visible on mobile

in: Technopolis OpenCart Theme

1 1 10 hours  Myskin67
Hide specific banner on mobile

in: Technopolis OpenCart Theme

1 2 10 hours  Myskin67
Edit admin panel

in: Shoppica OpenCart Theme

1 1 11 hours  WebVisuality
how to keep the block settings after changing the localization?

in: Technopolis OpenCart Theme

1 2 11 hours  sergeick777
API error

in: BurnEngine

2 5 13 hours  jozsiszilagyi
Problems with hiding the left column

in: BurnEngine

2 3 16 hours  Kanisco
[Resolved] BurnEngine upgrade question

in: BurnEngine

2 5 16 hours  TB Support
[Resolved] Description in Latest Products too short!

in: Pavilion OpenCart Theme

4 11 16 hours  TB Support
[Resolved] BUG: Subcategories links to admin

in: BurnEngine

3 8 16 hours  TB Support
Remove product description from category view

in: Technopolis OpenCart Theme

2 4 1 day  adyk666
Adding content

in: Technopolis OpenCart Theme

1 2 1 day  smaden52
Image Manager Pro+, the new filemanager module does not appear in Pavilion Control Panel

in: BurnEngine

1 1 2 days  toni_sbd
Viewing 15 topics - 16 through 30 (of 7,819 total)