ThemeBurn Support

If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

Announcements

Forum Topics Posts
Archive
27 283
  • Oh bother! No topics were found here!

Forums

Forum Topics Posts
OpenCart Themes
Shoppica OpenCart Theme
1,9906570
Shoppica 2 OpenCart Theme
1,8816307
Pavilion OpenCart Theme
2,0087457
Kiddos OpenCart Theme
3141372
BurnEngine
7762697
Technopolis OpenCart Theme
3901384
WordPress Themes
Shoppica WordPress Theme
1,3086064
HTML Templates
Shoppica HTML Theme
40111
General
What’s new?
Updates, additional Resources, and general announcements
28268
Feature Requests
What do you want in our themes?
69172
Showcase
Submit your site and see what others have done!
2684
General Questions
Common questions and feedback regarding forum use.
4188

Latest topics

Topic Voices Posts Freshness Last poster
 
Languae problems in product page ?

in: Kiddos OpenCart Theme

1 2 4 days  beyret
[Resolved] BurnEngine menu bar not display in some browsers

in: BurnEngine

2 7 5 days  TB Support
how to set the product popup image size as original image size?

in: Shoppica OpenCart Theme

1 1 5 days  jammyliu
[Not a support question] Errors

in: Technopolis OpenCart Theme

2 2 5 days  TB Support
Sticky Menu

in: BurnEngine

2 2 5 days  TB Support
where add js remarketing google ?

in: Technopolis OpenCart Theme

2 2 5 days  TB Support
Language dropdown in scroll menu on top

in: Kiddos OpenCart Theme

2 2 5 days  TB Support
Can not customize the theme as a demo

in: Technopolis OpenCart Theme

2 10 5 days  TB Support
[Resolved] SyntaxError: Unexpected token

in: Technopolis OpenCart Theme

2 6 5 days  TB Support
[Resolved] No Success message on checkout

in: Pavilion OpenCart Theme

2 7 5 days  TB Support
thumb size

in: Pavilion OpenCart Theme

2 6 5 days  TB Support
Multi language under Slider layers

in: Kiddos OpenCart Theme

2 5 6 days  kidsdream
Home page issue with languages

in: Kiddos OpenCart Theme

1 1 6 days  kidsdream
Subcategories Thumb size impossible to change [2018-01-14]

in: Kiddos OpenCart Theme

2 3 6 days  gardenvista
Facebook login module problem

in: BurnEngine

2 2 6 days  TB Support
Viewing 15 topics - 16 through 30 (of 8,871 total)