ThemeBurn Support

If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Forums

Forum Topics Posts
OpenCart Themes
Shoppica OpenCart Theme
2,0016618
Shoppica 2 OpenCart Theme
1,9096380
Pavilion OpenCart Theme
2,0227608
Kiddos OpenCart Theme
3821682
BurnEngine
9213096
Technopolis OpenCart Theme
4501560
WordPress Themes
Shoppica WordPress Theme
1,3086066
HTML Templates
Shoppica HTML Theme
40111
General
What’s new?
Updates, additional Resources, and general announcements
31328
Feature Requests
What do you want in our themes?
70173
Showcase
Submit your site and see what others have done!
2684
General Questions
Common questions and feedback regarding forum use.
4289

Latest topics

Topic Voices Posts Freshness Last poster
 
Category Main menu works as like search

in: Kiddos OpenCart Theme

2 14 9 days  Azraell35
Cart and checkout not showing any items. Detailed discription of the issue below. Please read.

in: Pavilion OpenCart Theme

1 1 11 days  graham_broomfield
[Resolved] Countdown in product page – opencart 3.0

in: Pavilion OpenCart Theme

2 12 11 days  TB Support
Issue in Quick Checkout

in: BurnEngine

3 3 12 days  diestadtgaertner
Checkout in purchased theme not working.

in: Technopolis OpenCart Theme

2 2 14 days  TB Support
Shopping cart & Checkout Page not displaying

in: BurnEngine

2 2 14 days  TB Support
[Resolved] Impossible to upload main image in blog / stories

in: Kiddos OpenCart Theme

2 4 14 days  TB Support
Shoppica or other for OC 1.5.3.1

in: Shoppica 2 OpenCart Theme

2 2 14 days  TB Support
[Not a support question] how do I change widths settings for tablet and phone?

in: BurnEngine

2 2 14 days  TB Support
Extension "Product Downloads (3in1)" compatibility problem.

in: BurnEngine

1 2 14 days  JAZZLT
If product without image – product page with error

in: Technopolis OpenCart Theme

1 2 14 days  JAZZLT
Two menu in homepage

in: Technopolis OpenCart Theme

1 2 14 days  JAZZLT
[Resolved] Product description not displaying

in: Shoppica 2 OpenCart Theme

2 6 14 days  TB Support
[Resolved] No captcha

in: Kiddos OpenCart Theme

2 11 14 days  TB Support
[Resolved] Responsive table not working

in: BurnEngine

2 4 14 days  TB Support
Viewing 15 topics - 31 through 45 (of 9,232 total)