ThemeBurn Support

If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Forums

Forum Topics Posts
OpenCart Themes
Shoppica OpenCart Theme
2,0086634
Shoppica 2 OpenCart Theme
1,9136390
Pavilion OpenCart Theme
2,0627731
Kiddos OpenCart Theme
4111807
BurnEngine
9933357
Technopolis OpenCart Theme
4751646
WordPress Themes
Shoppica WordPress Theme
1,3086066
HTML Templates
Shoppica HTML Theme
40111
General
What’s new?
Updates, additional Resources, and general announcements
33330
Feature Requests
What do you want in our themes?
70173
Showcase
Submit your site and see what others have done!
2684
General Questions
Common questions and feedback regarding forum use.
4592

Latest topics

Topic Voices Posts Freshness Last poster
 
The problem with the module QuickView

in: BurnEngine

1 4 5 days  sattium85
How to make templates of third party extensions compatible with BurnEngine?

in: Pavilion OpenCart Theme

2 4 8 days  TB Support
[Resolved] Is it possible to assign in Right/Left columns some products to some category?

in: BurnEngine

2 8 8 days  TB Support
[Resolved] How to use extensions that need the layout feature of Opencart?

in: BurnEngine

2 6 8 days  TB Support
Also bought Kiddos/Pavilion Theme (Burn Endine 1.3.1) does not work

in: BurnEngine

3 5 8 days  es
Warning

in: BurnEngine

1 1 10 days  ubadaalamer
When I click on login the site does not enter and on any wavy link I want to solve

in: BurnEngine

1 1 10 days  ubadaalamer
plaes help me

in: BurnEngine

2 10 11 days  ubadaalamer
[Resolved] BurnEngine constantly loading and stories fatal error

in: Technopolis OpenCart Theme

2 9 11 days  TB Support
Error message: ERR_TOO_MANY_REDIRECTS

in: Shoppica OpenCart Theme

2 2 11 days  TB Support
[Resolved] Pavilion Dark Template – Products not visible and images not showing

in: Pavilion OpenCart Theme

2 5 11 days  TB Support
LiveSearch displays incorrect price

in: Technopolis OpenCart Theme

2 3 11 days  TB Support
Warning: getimagesize(): php_network_getaddresses: getaddrinfo failed: Temporary failure in name resolution

in: BurnEngine

2 3 11 days  ubadaalamer
button color

in: BurnEngine

2 2 11 days  TB Support
Bugs when switch language

in: BurnEngine

2 12 11 days  funya
Viewing 15 topics - 31 through 45 (of 9,414 total)