If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Topic	Voices	Posts	Freshness	Last poster
Ajax product addition in: Shoppica WordPress Theme	3	7	3577 days	TB Support WP
[Resolved] View Cart and Checkout not translated in: Shoppica WordPress Theme	2	8	3577 days	TB Support WP
Product Display Issue in: Shoppica WordPress Theme	2	2	3577 days	TB Support WP
[Not a support question] Fatal error: Call to a member function isLogged in: Shoppica OpenCart Theme	2	2	3577 days	TB Support
[Resolved] Image is not resized in proportion for the Description section of a page when view in iPhone in: Shoppica OpenCart Theme	2	2	3578 days	TB Support
[Resolved] removing the background image colour and texture (full background image mod) in: Shoppica 2 OpenCart Theme	2	5	3578 days	TB Support
Side Bar is showing underneath everything on the Category page in: Shoppica 2 OpenCart Theme	2	4	3578 days	TB Support
[Not a support question] Movie in the slider in: Shoppica 2 OpenCart Theme	2	2	3578 days	TB Support
[Not a support question] How to change the homepage layout by adding a vertical banner next to the slideshow in: Shoppica 2 OpenCart Theme	2	4	3578 days	TB Support
[Resolved] Display additional pictures under the mail photo in: Shoppica 2 OpenCart Theme	2	4	3578 days	TB Support
[Not a support question] Undefined index: type & Undefined variable: filter_name in: Shoppica 2 OpenCart Theme	2	2	3578 days	TB Support
Latest products by category for opencart 1.5.x in: Compatible extensions	2	2	3578 days	TB Support
[Resolved] undefined variable error in: Shoppica 2 OpenCart Theme	3	8	3584 days	TB Support
[Not a support question] Problem letting the image centered in: Shoppica 2 OpenCart Theme	2	3	3584 days	TB Support
[Resolved] How can I change the text of the confirmation email in Shoppica2 in: Shoppica 2 OpenCart Theme	2	2	3584 days	TB Support