If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Latest topics

Topic	Voices	Posts	Freshness	Last poster
[Resolved] URGENT: Call to undefined method ControllerSaleOrder::hasAction() in: Shoppica 2 OpenCart Theme	2	8	3675 days	r31s
Error 500 on fresh installation in: Shoppica 2 OpenCart Theme	2	7	3675 days	TB Support
Upload a file – when adding to basket in: Shoppica 2 OpenCart Theme	2	3	3681 days	r31s
How to put Intro into product pages (wordpress theme) in: Shoppica WordPress Theme	2	6	3681 days	TB Support WP
[Resolved] CSS doesn't work! 1 2 in: Shoppica WordPress Theme	2	16	3681 days	TB Support WP
Opencart 1.5.6 + Shoppica 2 + Econt doesn't work in: Shoppica 2 OpenCart Theme	2	2	3681 days	TB Support
Problem with Bulgarian Translation in: Shoppica OpenCart Theme	2	2	3682 days	TB Support
[Not a support question] Fatal error: Class ‘Browser’ not found in: Shoppica OpenCart Theme	2	5	3682 days	TB Support
[Resolved] Check Out Problem Step 6 – "Could no load model total/tb_banners!" in: Shoppica OpenCart Theme	4	13	3682 days	TB Support
AJAX – not working in: Shoppica OpenCart Theme	2	2	3682 days	TB Support
[Not a support question] How to remove Fax&Company Fields from Register and Checkout pages in: Shoppica OpenCart Theme	2	2	3682 days	TB Support
[Resolved] Facebook comments 1 2 in: Shoppica 2 OpenCart Theme	4	17	3682 days	TB Support
Hover text color in: Shoppica 2 OpenCart Theme	2	2	3682 days	TB Support
Facebook Module stop working in: Shoppica 2 OpenCart Theme	2	2	3682 days	TB Support
[Resolved] Woocommerce Product Categories on the Home Page 1 2 in: Shoppica WordPress Theme	2	24	3683 days	TB Support WP