If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Latest topics

Topic	Voices	Posts	Freshness	Last poster
Categories issue in: Shoppica WordPress Theme	2	2	3682 days	TB Support WP
About name page shop/product link. 1 2 3 in: Shoppica WordPress Theme	3	45	3684 days	TB Support WP
[Resolved] Fullwidth slider offset in: Shoppica WordPress Theme	2	4	3684 days	TB Support WP
Make Product Title font different from body font in: Shoppica 2 OpenCart Theme	2	2	3688 days	TB Support
[Resolved] Google analytics code in: Shoppica 2 OpenCart Theme	3	7	3688 days	TB Support
[Not a support question] Remove Decimal Place on Product Price Tag in: Shoppica 2 OpenCart Theme	2	4	3688 days	TB Support
[Resolved] Only change font for product titles in category and home page. in: Shoppica 2 OpenCart Theme	2	4	3688 days	TB Support
Make Body Font Bigger in: Shoppica 2 OpenCart Theme	2	2	3688 days	TB Support
[Not a support question] Code/option to decrease font size for fonts on the price tag behind the decimal. in: Shoppica 2 OpenCart Theme	2	2	3688 days	TB Support
shop> item >Multiple categories (Level 3) in: Shoppica 2 OpenCart Theme	2	3	3688 days	TB Support
[Resolved] Remove latest from search page in: Shoppica 2 OpenCart Theme	2	4	3688 days	TB Support
[Not a support question] Getting a dropdownlist on menu items. in: Shoppica 2 OpenCart Theme	2	2	3688 days	TB Support
Theme Options-Store-Product page is messed up in: Shoppica WordPress Theme	2	3	3689 days	TB Support WP
How do I change Contact Form From Name? in: Shoppica WordPress Theme	2	2	3689 days	TB Support WP
Endless spinner on checkout page in: Shoppica WordPress Theme	4	8	3689 days	TB Support WP