If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Topic	Voices	Posts	Freshness	Last poster
Product page showing Stock status regardless of Woocommerce display setting in: Shoppica WordPress Theme	2	2	3684 days	TB Support WP
Productpage quantity in: Shoppica WordPress Theme	2	4	3684 days	TB Support WP
[Not a support question] Shop categories don't expand? in: Shoppica 2 OpenCart Theme	2	2	3686 days	TB Support
Main Slideshow in: Shoppica 2 OpenCart Theme	2	2	3686 days	TB Support
Text editor in: Shoppica 2 OpenCart Theme	2	2	3686 days	TB Support
Site not rendering nicely like the Shoppica2 live demo on mobile in: Shoppica 2 OpenCart Theme	2	3	3686 days	TB Support
My Account Shopping Cart and checkout are cut off? in: Shoppica 2 OpenCart Theme	2	11	3686 days	Adam
[Not a support question] Images to category drop-down menu? in: Shoppica 2 OpenCart Theme	2	2	3689 days	TB Support
Featured products on homepage in: Shoppica WordPress Theme	2	2	3691 days	TB Support WP
Adding Vat Value in Checkout in: Shoppica WordPress Theme	2	8	3691 days	TB Support WP
Wrong Position Shipment Value in Checkout in: Shoppica WordPress Theme	2	4	3691 days	TB Support WP
VAT missing in the Chart page in: Shoppica WordPress Theme	2	4	3691 days	TB Support WP
Variable Product add to cart in: Shoppica WordPress Theme	2	8	3691 days	TB Support WP
How to add related products widget on homepage in: Shoppica WordPress Theme	2	9	3691 days	TB Support WP
Simplify WooCommerce Buying Experience in: Shoppica WordPress Theme	3	14	3692 days	tchepourko