If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Topic	Voices	Posts	Freshness	Last poster
Pester robots please help me. in: Shoppica WordPress Theme	2	6	3745 days	TB Support WP
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[Resolved] Sold label on top of all price labels in: Shoppica 2 OpenCart Theme	2	11	3747 days	TB Support
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Error during install the theme in: Shoppica WordPress Theme	2	2	3747 days	TB Support WP
Theme Does not look good on RTL with this Plug-in in: Shoppica WordPress Theme	2	2	3747 days	TB Support WP
[Resolved] Product page Tabs for Description and Reviews not appearing correctly. in: Shoppica WordPress Theme	3	6	3747 days	TB Support WP
Change "Order total X (Including Y Tax)" on confimation page in: Shoppica WordPress Theme	2	8	3749 days	TB Support WP
[Resolved] Hide shopping cart in: Shoppica WordPress Theme	2	4	3749 days	TB Support WP
Edit Contact Form Labels in: Shoppica WordPress Theme	2	2	3749 days	TB Support WP
problem with main page in: Shoppica WordPress Theme	2	2	3749 days	TB Support WP
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Availability and Showing strings for translation in: Shoppica WordPress Theme	2	5	3749 days	TB Support WP
Custom CSS in footer.tpl not showing up in some browsers in: Shoppica 2 OpenCart Theme	2	4	3749 days	TB Support
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