If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Topic	Voices	Posts	Freshness	Last poster
Region “ile de France” is missing in: Shoppica 2 OpenCart Theme	2	2	3896 days	TB Support
[Not a support question] Is it possible to display the main menu at side bar instead of header? in: Shoppica 2 OpenCart Theme	2	2	3896 days	TB Support
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Uno Slider Caption in: Shoppica WordPress Theme	2	10	3899 days	TB Support WP
Category Display Options in: Shoppica WordPress Theme	2	2	3900 days	TB Support WP
translation in template-blog-thumb-left.php and archives in: Shoppica WordPress Theme	2	5	3900 days	TB Support WP
[Resolved] Date format in: Shoppica WordPress Theme	2	4	3900 days	TB Support WP
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change price font size in: Shoppica WordPress Theme	3	9	3900 days	TB Support WP
Select Products to be Displayed in Feature Products in: Shoppica WordPress Theme	2	4	3902 days	TB Support WP
Effect when Adding a Product to the Cart 1 2 in: Shoppica WordPress Theme	2	18	3902 days	TB Support WP
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[Resolved] Error on store page in: Shoppica WordPress Theme	2	3	3902 days	TB Support WP