If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Topic	Voices	Posts	Freshness	Last poster
Any Issues with the 2.0.6 Version? in: Shoppica WordPress Theme	3	6	4016 days	TB Support WP
[Resolved] Completely Lost – No "Home", No Color Options -Missing Something? in: Shoppica WordPress Theme	2	10	4016 days	TB Support WP
[Resolved] Shop has a left sidebar, LayerSlider on Homepage needs to sit where the intro box would be in: Shoppica WordPress Theme	2	3	4016 days	TB Support WP
[Resolved] Sitemap in: Shoppica WordPress Theme	2	8	4016 days	TB Support WP
[Resolved] Error: The page you requested cannot be found? WordPress Theme in: Shoppica WordPress Theme	2	3	4016 days	TB Support WP
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Problem with Search, check out…. Help Me! in: Shoppica WordPress Theme	2	12	4017 days	TB Support WP
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[Resolved] twitter not showing on home page in: Shoppica 2 OpenCart Theme	2	4	4017 days	TB Support