If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Latest topics

Topic	Voices	Posts	Freshness	Last poster
[Resolved] Dear Friends Im New Please Help in: Shoppica 2 OpenCart Theme	3	5	4151 days	Salhah
upgrading to 1.5.4 with shoppica 2 prevents install/upgrade.php appearing in: Shoppica 2 OpenCart Theme	3	4	4151 days	TB Support
[Not a support question] How to include the customer name and address and shipping name and address in order email in: Shoppica OpenCart Theme	4	6	4151 days	TB Support
common.js.php and VQmod in: Shoppica 2 OpenCart Theme	2	2	4151 days	TB Support
Limiting Menu Fly out to one level? in: Shoppica 2 OpenCart Theme	2	2	4151 days	TB Support
[Resolved] please help, The Internal server error after try to edit the comment box in checkout shipping and payment step in: Shoppica OpenCart Theme	2	6	4152 days	TB Support
Can't get scrolling banners on main page to work properly in: Shoppica 2 OpenCart Theme	2	2	4152 days	TB Support
[Resolved] EU Cookie law Script in: Shoppica OpenCart Theme	2	6	4152 days	TB Support
SEO URLS broken in: Shoppica OpenCart Theme	2	3	4152 days	TB Support
Remove extra’s in information menu drop down in: Shoppica OpenCart Theme	2	2	4152 days	TB Support
[Resolved] Products listing – remove product hover in: Shoppica 2 OpenCart Theme	2	4	4152 days	TB Support
customise search field in: Shoppica 2 OpenCart Theme	3	4	4152 days	TB Support
Missing payment method in checkout (Klarna) in: Shoppica 2 OpenCart Theme	2	4	4152 days	TB Support
[Resolved] Blank Region/State on Checkout pages (Purchased) in: Shoppica OpenCart Theme	2	4	4152 days	TB Support
[Resolved] Adding some text onto the theme in: Shoppica 2 OpenCart Theme	3	5	4152 days	TB Support