If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Latest topics

Topic	Voices	Posts	Freshness	Last poster
Change Price circle background size in Intro in: Shoppica 2 OpenCart Theme	2	2	4160 days	TB Support
Latest tweets widget 1 2 3 in: Shoppica 2 OpenCart Theme	18	36	4160 days	TB Support
[Not a support question] Customizing Site navigation bar, logo, & cart in: Shoppica 2 OpenCart Theme	1	1	4160 days	aishasunn88
[Not a support question] Intro slider – randomize slides in: Shoppica 2 OpenCart Theme	1	1	4164 days	kwaek
How I correct the words with special letter in my country? in: Shoppica 2 OpenCart Theme	3	6	4164 days	TB Support
[Resolved] Hide tax field in product view in: Shoppica 2 OpenCart Theme	2	4	4164 days	TB Support
[Resolved] change menu layout in: Shoppica 2 OpenCart Theme	2	4	4164 days	TB Support
[Resolved] category displaying with manufacturer title from Brand Menu link in: Shoppica 2 OpenCart Theme	2	4	4164 days	TB Support
[Not a support question] Slider in product page in: Shoppica 2 OpenCart Theme	2	2	4164 days	TB Support
Payment images and vídeo module on Facebook position in: Shoppica OpenCart Theme	3	5	4164 days	TB Support
[Resolved] Upgrade 2.12 to 2.13 > Undefined index: twitter_button in: Shoppica 2 OpenCart Theme	3	5	4164 days	TB Support
[Not a support question] Any way to include attributes in the search results? in: Shoppica OpenCart Theme	3	5	4166 days	DeeperGame
[Resolved] Intro slider responsive layout display problem in: Shoppica 2 OpenCart Theme	3	8	4167 days	iFixRobot.com
Quickbooks Integration with Webgility eCC Problem in: Shoppica 2 OpenCart Theme	2	5	4167 days	TB Support
[Not a support question] Facebook Like alignment issue in: Shoppica 2 OpenCart Theme	9	15	4167 days	TB Support