If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Latest topics

Topic	Voices	Posts	Freshness	Last poster
Confirm Order Button Not Working in: Shoppica 2 OpenCart Theme	2	3	4222 days	TB Support
create iframe/popup/fancy box when someone click on the shoppica banner in: Shoppica 2 OpenCart Theme	2	2	4222 days	TB Support
Change image when change option radio value in: Shoppica 2 OpenCart Theme	2	2	4222 days	TB Support
[Not a support question] Side bar Catagorys in: Shoppica OpenCart Theme	2	2	4222 days	TB Support
Problem adding background image on the website in: Shoppica 2 OpenCart Theme	2	2	4222 days	TB Support
Reason for Return translation in: Shoppica OpenCart Theme	2	2	4222 days	TB Support
Image Slideshow – Intro type in: Shoppica 2 OpenCart Theme	2	2	4222 days	TB Support
[Resolved] Sub-sub category image has line cutting through in: Shoppica OpenCart Theme	2	5	4222 days	TB Support
Banner edge white space is not coming out even in: Shoppica OpenCart Theme	2	3	4222 days	TB Support
Want to set fonts just like Shoppica2.com in: Shoppica 2 OpenCart Theme	3	4	4222 days	TB Support
[Not a support question] Adding unit to price circle? Ex: 12.99 per case in: Shoppica 2 OpenCart Theme	2	3	4222 days	TB Support
Get shoppica for version 1.5.1.3 in: Shoppica OpenCart Theme	2	2	4222 days	TB Support
Login, Logout, Category product list grid bug. Vqmod bug. in: Shoppica 2 OpenCart Theme	2	2	4222 days	TB Support
Removing Horizontal Navigation in: Shoppica 2 OpenCart Theme	3	5	4222 days	TB Support
Product list on Fetarured Module are not shown on Home Page in: Shoppica 2 OpenCart Theme	2	2	4222 days	TB Support