If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Latest topics

Topic	Voices	Posts	Freshness	Last poster
Design meubels in: Showcase	3	6	4264 days	juanrane
Shoppica 2.1.3 final released in: Archive	1	1	4265 days	TB Support
Speed Up OpenCart Store in: Shoppica 2 OpenCart Theme	3	5	4266 days	TB Support
[Not a support question] The theme hangs at "SHIPPING METHOD" tab when using PayPal Express checkout in: Shoppica OpenCart Theme	3	5	4266 days	kpmcgee73
[Resolved] Main menu item "Information" – another color in: Shoppica 2 OpenCart Theme	2	7	4266 days	TB Support
[Resolved] Issue with Shoppica CP module after installation of Romanian language in: Shoppica 2 OpenCart Theme	2	4	4266 days	TB Support
[Resolved] Modifying font size and colour for the titles?? in: Shoppica 2 OpenCart Theme	2	4	4266 days	TB Support
can we change cart icon in: Shoppica OpenCart Theme	2	2	4266 days	TB Support
Documentation for the Shoppica 2 in: Shoppica 2 OpenCart Theme	3	9	4267 days	TB Support
[Not a support question] grayscale the payment image hover effect in: Shoppica 2 OpenCart Theme	2	2	4267 days	TB Support
[Resolved] 2.1.1 upgrade Did not fix my Category Count Problem in: Shoppica 2 OpenCart Theme	4	7	4267 days	TB Support
[Resolved] Menu Font Change When i Change Language in: Shoppica 2 OpenCart Theme	3	4	4267 days	TB Support
[Resolved] Sub Sub Categories in: Shoppica OpenCart Theme	3	4	4267 days	TB Support
Shopping Icon out of bounds in: Shoppica 2 OpenCart Theme	2	3	4267 days	TB Support
[Resolved] Change currency dropdown width in: Shoppica 2 OpenCart Theme	2	4	4267 days	TB Support