ThemeBurn Support

If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →


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OpenCart Themes
Shoppica OpenCart Theme
Shoppica 2 OpenCart Theme
Pavilion OpenCart Theme
Kiddos OpenCart Theme
Technopolis OpenCart Theme
WordPress Themes
Shoppica WordPress Theme
HTML Templates
Shoppica HTML Theme
What’s new?
Updates, additional Resources, and general announcements
Feature Requests
What do you want in our themes?
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General Questions
Common questions and feedback regarding forum use.

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