If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Latest topics

Topic	Voices	Posts	Freshness	Last poster
[Resolved] I activated it did not work in: Shoppica OpenCart Theme	2	11	4359 days	TB Support
[Not a support question] Shoppica 2.0 in: Shoppica OpenCart Theme	4	6	4359 days	TB Support
Remove Shoppica 2 BETA in: Shoppica 2 OpenCart Theme	1	1	4359 days	TB Support
[Not a support question] maybe image manager's is not caching the thumbnails ? in: Shoppica OpenCart Theme	2	5	4359 days	werepair
Shoppica 2 BETA 1 2 3 4 5 in: Archive	18	65	4360 days	TB Support
[Resolved] Featured and "List" view in: Shoppica OpenCart Theme	2	4	4361 days	TB Support
[Resolved] Modifying the Returns page in: Shoppica OpenCart Theme	2	4	4361 days	TB Support
[Resolved] Can't change the FB like button colour … sort of …. in: Shoppica OpenCart Theme	2	4	4361 days	TB Support
[Resolved] [Solved] Trouble when enabling Shoppica Theme CP in: Shoppica OpenCart Theme	2	3	4361 days	TB Support
[Resolved] How to hide the currency drop-down on Homepage + How to add currency symbol (image/ custom font) next to all prices in: Shoppica OpenCart Theme	6	13	4361 days	TB Support
[Resolved] sku in product page in: Shoppica OpenCart Theme	2	2	4361 days	TB Support
Size image Categories in: Shoppica OpenCart Theme	2	5	4361 days	TB Support
Add links / information pages to top menu in: Shoppica OpenCart Theme	2	2	4361 days	TB Support
Error when trying to access the CP Shoppica Control Panel in: Shoppica OpenCart Theme	2	9	4361 days	TB Support
[Resolved] Shoppica Theme CP -Footer – Info Problem in: Shoppica OpenCart Theme	3	4	4361 days	TB Support