If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

Announcements

Forums

Latest topics

Topic	Voices	Posts	Freshness	Last poster
[Resolved] Global slideshow image selections override category selections in: Shoppica OpenCart Theme	2	3	4367 days	TB Support
Install issues on OC 1.5.1.3 in: Shoppica OpenCart Theme	2	3	4368 days	TB Support
[Not a support question] How to List All Products in a Catalog Page? on front end? in: Shoppica OpenCart Theme	2	3	4369 days	kamran78
[Not a support question] Credit Card Checkout Problems in: Shoppica OpenCart Theme	2	4	4369 days	TB Support
[Resolved] Menu with a background color in: Shoppica OpenCart Theme	2	5	4369 days	iografico
Link colors in product description in: Shoppica OpenCart Theme	2	2	4369 days	TB Support
[Resolved] upgrade error message in: Shoppica OpenCart Theme	2	3	4369 days	TB Support
[Resolved] Captcha pictures are broken in: Shoppica OpenCart Theme	2	3	4369 days	TB Support
New Install Issue with Shoppica and OpenCart in: Shoppica OpenCart Theme	2	2	4369 days	TB Support
Problem to change Background and intro product! in: Shoppica OpenCart Theme	2	2	4369 days	TB Support
[Not a support question] How do I edit template in: Shoppica OpenCart Theme	2	2	4369 days	TB Support
[Not a support question] Checkout page – Hide paid shipping options when free shipping available in: Shoppica OpenCart Theme	3	4	4371 days	sumankhan
Orders not displaying in opencart admin in: Shoppica OpenCart Theme	2	5	4372 days	TB Support
[Resolved] Related Products in: Shoppica OpenCart Theme	2	2	4372 days	TB Support
[Resolved] Undefined index: path in shoppica_brand_category.tpl in: Shoppica OpenCart Theme	4	7	4372 days	TB Support