If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Latest topics

Topic	Voices	Posts	Freshness	Last poster
Limit amount of sub categories displayed on product template in: Shoppica OpenCart Theme	2	4	4412 days	TB Support
[Not a support question] Gift Vouchers in: Shoppica OpenCart Theme	1	1	4412 days	sumankhan
Shoppica 1.0.12 released in: Archive	7	10	4414 days	rohitvats
[Resolved] Category images not showing in: Shoppica OpenCart Theme	2	3	4414 days	werepair
[Not a support question] Music store not visible in: Shoppica OpenCart Theme	2	10	4415 days	TB Support
Footer Text Color? in: Shoppica OpenCart Theme	3	3	4415 days	TB Support
[Resolved] How to stop sub-category images & text to show on main category pages? in: Shoppica OpenCart Theme	3	3	4415 days	TB Support
Tab Section wrong color in: Shoppica OpenCart Theme	2	4	4415 days	TB Support
Shoppica 1.0.12 ajax issues in: Shoppica OpenCart Theme	2	6	4415 days	TB Support
[Resolved] Display categories on home as image list in: Shoppica OpenCart Theme	2	3	4415 days	FoxWebDesign
[Resolved] Problem with listing sort, items per page in: Shoppica OpenCart Theme	2	3	4415 days	werepair
[Resolved] Error – 2 arrows at top menu links. in: Shoppica OpenCart Theme	2	3	4415 days	TB Support
[Resolved] "Special" Module showing up twice in: Shoppica OpenCart Theme	2	4	4416 days	TB Support
cannot check out and cannot edit at dashboard in: Shoppica OpenCart Theme	2	2	4416 days	TB Support
Cart Gets Empty on Checkout in: Shoppica OpenCart Theme	2	6	4416 days	TB Support