If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Latest topics

Topic	Voices	Posts	Freshness	Last poster
[Not a support question] Adding (qty) to categories dropdown in: Shoppica OpenCart Theme	2	5	4428 days	GWP
[Resolved] Prices only show to Registered Users in: Shoppica OpenCart Theme	2	2	4428 days	TB Support
[Resolved] Set slide size, margin, change background in: Shoppica OpenCart Theme	2	4	4428 days	TB Support
Error reading from remote server – Port 3128 in: Shoppica OpenCart Theme	2	2	4428 days	TB Support
[Resolved] Change footer texture in: Shoppica OpenCart Theme	2	4	4428 days	TB Support
[Resolved] Help pls can't find solution… in: Shoppica OpenCart Theme	2	2	4428 days	TB Support
[Resolved] Category menu problem, column right, categ and sub-cat exposed all the timeand amount of products in: Shoppica OpenCart Theme	2	2	4428 days	TB Support
Sub sub category on the sub category menu in: Shoppica OpenCart Theme	2	2	4428 days	TB Support
Different Footer (copyright) line is showing in: Shoppica OpenCart Theme	2	2	4428 days	TB Support
[Resolved] Bulleted List not appearing on Pages in: Shoppica OpenCart Theme	2	2	4428 days	TB Support
Error in: Shoppica OpenCart Theme	2	2	4428 days	TB Support
Getting Error in controller.php after Shoppica in: Shoppica OpenCart Theme	2	3	4428 days	TB Support
Problem Side Menu in: Shoppica OpenCart Theme	2	2	4428 days	TB Support
[Resolved] Currency Symbol not Displaying in: Shoppica OpenCart Theme	2	4	4428 days	TB Support
[Resolved] Facebook CSS in: Shoppica OpenCart Theme	2	3	4428 days	TB Support