If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Topic	Voices	Posts	Freshness	Last poster
Strange 404 error in: Shoppica OpenCart Theme	2	5	4448 days	TB Support
[Resolved] Sort drop down menu blanked out in: Shoppica OpenCart Theme	2	2	4448 days	TB Support
[Resolved] Subcategory display numbers in row in: Shoppica OpenCart Theme	2	4	4449 days	raigos
[Not a support question] Issues with Shoppica in: Shoppica OpenCart Theme	2	5	4449 days	geoffrow
[Resolved] Shoppica – Spanish translation in: Shoppica OpenCart Theme	2	2	4450 days	TB Support
[Resolved] Shoppica template won't work Opencart 1.5.1.3 in: Shoppica OpenCart Theme	2	8	4450 days	TB Support
Slow loading times on Price in: Shoppica HTML Theme	2	4	4450 days	TB Support
[Not a support question] can u send me the psd of the current demo in: Shoppica OpenCart Theme	2	2	4450 days	TB Support
how to change colours of cats? in: Shoppica OpenCart Theme	2	2	4450 days	TB Support
[Resolved] Reduce size of category intro in: Shoppica OpenCart Theme	3	5	4450 days	xlam
[Not a support question] Adding Newsletter module in: Shoppica OpenCart Theme	3	3	4450 days	xlam
[Resolved] Image quality in: Shoppica OpenCart Theme	4	6	4450 days	xlam
Have you ever experienced pages hanging with Shoppica in: Shoppica OpenCart Theme	1	1	4450 days	mamoocreative
[Not a support question] Tell A Friend Extension Issues in: Shoppica OpenCart Theme	4	11	4450 days	AxlB
Mobile Theme – Compatible with Shoppica and Opencart in: Feature Requests	5	6	4451 days	TB Support