If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Latest topics

Topic	Voices	Posts	Freshness	Last poster
[Resolved] Log-In/Registration Page Notice: Undefined index: 4f160704464cf in: Shoppica OpenCart Theme	2	5	4464 days	milky786
Reported Error in: Shoppica HTML Theme	2	2	4464 days	TB Support
Slideshow not aligned properly in: Shoppica OpenCart Theme	2	2	4464 days	TB Support
[Resolved] how to disable english language and only get my coutry language? in: Shoppica OpenCart Theme	2	3	4464 days	TB Support
[Resolved] Translation of dropdown list contents in: Shoppica OpenCart Theme	2	3	4464 days	TB Support
[Resolved] Changing "Brand" to "Style" in: Shoppica OpenCart Theme	2	2	4464 days	TB Support
[Resolved] Delete entries “weight” and “size” by comparison tab in: Shoppica OpenCart Theme	2	4	4464 days	TB Support
How to reduce the height of the header in: Shoppica OpenCart Theme	2	4	4464 days	TB Support
How to change tweet button to facebook share button in: Shoppica OpenCart Theme	2	2	4464 days	TB Support
[Resolved] How to move the Home button to the header in: Shoppica OpenCart Theme	2	8	4465 days	freakyal
[Resolved] Shoppica translation in: Shoppica OpenCart Theme	2	2	4466 days	TB Support
[Resolved] The bottom margin “continue” button on the “comparison” in: Shoppica OpenCart Theme	2	8	4466 days	TB Support
[Resolved] Customer cannot see order history in: Shoppica OpenCart Theme	1	2	4466 days	abbasmuraj
[Resolved] HTML Zone in Theme CP->Info in: Shoppica OpenCart Theme	2	3	4467 days	steph71sport
[Not a support question] Facebook likes in: Shoppica OpenCart Theme	3	6	4467 days	caseytraverse