If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Latest topics

Topic	Voices	Posts	Freshness	Last poster
[Resolved] Featured + Latest modules displaying vertically 1 2 in: Shoppica OpenCart Theme	5	18	4468 days	isildak
[Resolved] Add to cart button not working in: Shoppica OpenCart Theme	2	4	4468 days	helixconcepts
[Resolved] Image deletion in: Shoppica OpenCart Theme	3	5	4468 days	TB Support
Move the position of the Product Description in: Shoppica OpenCart Theme	3	4	4468 days	TB Support
[Resolved] featured products in: Shoppica OpenCart Theme	2	2	4468 days	TB Support
Upgrade to new versions in: Shoppica OpenCart Theme	3	3	4468 days	TB Support
Admin: Product Attributes & Options not responding 1.5.1.1 in: Shoppica OpenCart Theme	2	2	4468 days	TB Support
[Resolved] Modify the ‘Information’ menu or add new one – multilangage in: Shoppica OpenCart Theme	2	3	4468 days	borosara
[Resolved] Don't show imagens in folder in: Shoppica OpenCart Theme	1	1	4468 days	JuniorE
[Not a support question] Category Page Product Style in: Shoppica OpenCart Theme	1	2	4468 days	NONNNUU
[Not a support question] jcarousel on Product Page in: Shoppica OpenCart Theme	1	2	4468 days	NONNNUU
install the template Shoppica then to modify it and do not affect the original in: Shoppica OpenCart Theme	2	3	4469 days	TB Support
[Resolved] Fading Other Product. in: Shoppica OpenCart Theme	2	3	4470 days	david1109
[Resolved] Show Product Rating in: Shoppica OpenCart Theme	2	3	4470 days	TB Support
"Featured Products" in: Shoppica OpenCart Theme	2	4	4470 days	TB Support