ThemeBurn Support

If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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OpenCart Themes
Shoppica OpenCart Theme
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Pavilion OpenCart Theme
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Kiddos OpenCart Theme
3861689
BurnEngine
9273147
Technopolis OpenCart Theme
4521572
WordPress Themes
Shoppica WordPress Theme
1,3086066
HTML Templates
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40111
General
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Updates, additional Resources, and general announcements
31328
Feature Requests
What do you want in our themes?
70173
Showcase
Submit your site and see what others have done!
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General Questions
Common questions and feedback regarding forum use.
4289

Latest topics

Topic Voices Posts Freshness Last poster
 
Can't add products to shopping cart

in: Shoppica OpenCart Theme

2 2 2554 days  TB Support
[Not a support question] checkout page customzation

in: Shoppica OpenCart Theme

2 2 2555 days  TB Support
[Not a support question] How to hide the weight on the 'checkout page' under 'delivery method'

in: Shoppica OpenCart Theme

2 4 2555 days  TB Support
Logout redirects to Maintenance page

in: Shoppica OpenCart Theme

2 2 2555 days  TB Support
[Not a support question] Remove add to cart when have available options and title available options

in: Shoppica OpenCart Theme

2 4 2555 days  TB Support
[Resolved] Categories not showing

in: Shoppica OpenCart Theme

3 4 2556 days  TB Support
[Resolved] Product Image Thumbnails (Below Product Image, Not Tabs)

in: Shoppica OpenCart Theme

2 4 2556 days  TB Support
Site loads and loads and loads

in: Shoppica OpenCart Theme

2 2 2556 days  TB Support
[Resolved] Product pictures are opening in a new page

in: Shoppica OpenCart Theme

2 6 2556 days  TB Support
Shoppica theme setup fail

in: Shoppica OpenCart Theme

2 2 2556 days  TB Support
[Not a support question] header menu categories click not mouse over

in: Shoppica OpenCart Theme

2 2 2556 days  TB Support
Optimize Load Time Performance?

in: Shoppica OpenCart Theme

2 2 2556 days  TB Support
incorrect products

in: Shoppica OpenCart Theme

2 2 2556 days  TB Support
Shoppica CP opening very slow

in: Shoppica OpenCart Theme

2 9 2556 days  TB Support
[Resolved] Product Sort Latest To Oldest

in: Shoppica OpenCart Theme

2 4 2556 days  TB Support
Viewing topic 8,806 (of 9,246 total)