If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Latest topics

Topic	Voices	Posts	Freshness	Last poster
[Not a support question] add Cloud zoom in: Shoppica OpenCart Theme	5	7	4489 days	webrasta
[Not a support question] Lightbox and Image Switch When Option Is Selected. in: Shoppica OpenCart Theme	5	8	4490 days	abbasmuraj
[Resolved] No background color changer? in: Shoppica OpenCart Theme	2	4	4491 days	TB Support
[Resolved] Fixed background image in: Shoppica OpenCart Theme	3	7	4492 days	TB Support
[Resolved] Change the 3rd level submenu into 3 columns instead of 1? in: Shoppica OpenCart Theme	2	4	4492 days	TB Support
[Resolved] Information added to menu = lost BG colour in 'Featured'. in: Shoppica HTML Theme	2	4	4492 days	TB Support
Applying button styling to link in: Shoppica OpenCart Theme	2	3	4492 days	TB Support
[Not a support question] Information link in top menu, links under the Extras section does not show modification of seo url, in the footer it all works. in: Shoppica OpenCart Theme	3	7	4492 days	TB Support
[Resolved] Installation not completed. in: Shoppica OpenCart Theme	2	2	4492 days	TB Support
image zoom effect in: Feature Requests	4	5	4492 days	TB Support
[Not a support question] E-commerce Tracking with Google analytics in: Shoppica OpenCart Theme	1	1	4492 days	intecept
[Not a support question] vQmod mod – Apply coupon during checkout in: Shoppica OpenCart Theme	3	4	4492 days	Klimskady
[Not a support question] Error when adding a subcategory to parent category in: Shoppica OpenCart Theme	2	3	4493 days	missy13
[Resolved] Adding Extra Social Icons in: Shoppica OpenCart Theme	2	2	4493 days	TB Support
success page – page cannnot be found in: Shoppica OpenCart Theme	2	3	4493 days	TB Support