If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Topic	Voices	Posts	Freshness	Last poster
[Resolved] Grey Border hover in ie7&8 in: Shoppica OpenCart Theme	2	2	4519 days	TB Support
[Resolved] how to create a new store in: Shoppica HTML Theme	2	2	4519 days	TB Support
[Resolved] Changing word "Cart" in: Shoppica OpenCart Theme	4	8	4519 days	TB Support
step 3 of installation in: Shoppica OpenCart Theme	2	2	4521 days	TB Support
[Resolved] Problem with order confirmation e-mails in: Shoppica OpenCart Theme	2	5	4522 days	TB Support
[Resolved] Image.php not playing nicely with shoppice_brand_category.tpl in: Shoppica OpenCart Theme	2	11	4522 days	TB Support
[Resolved] Facebook Footer – Reducing amount of People Squares in: Shoppica OpenCart Theme	2	4	4522 days	TB Support
[Not a support question] How to add Show All Products on Category Navigation in: Shoppica OpenCart Theme	1	1	4522 days	moonshine1712
[Resolved] Cant find images at Shoppica Banners in: Shoppica OpenCart Theme	2	2	4522 days	TB Support
Remove Brands from Categories Menu in: Shoppica OpenCart Theme	2	2	4522 days	TB Support
[Resolved] Error in IE7 and IE8 , can't open products with options. in: Shoppica OpenCart Theme	2	6	4522 days	TB Support
[Resolved] Fatal error: Class ‘Browser’ not found in /catalog/view/theme/shoppica/template/common/footer.tpl on line 1 1 2 in: Shoppica OpenCart Theme	5	18	4523 days	TB Support
[Resolved] How to add small banners on home page? in: Shoppica OpenCart Theme	2	4	4523 days	TB Support
[Resolved] Removing phone number in: Shoppica OpenCart Theme	3	6	4523 days	TB Support
[Resolved] Update from Shoppica 1.0.9 to 1.0.10 in: Shoppica OpenCart Theme	2	3	4523 days	TB Support