If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Latest topics

Topic	Voices	Posts	Freshness	Last poster
[Resolved] s_action text float in: Shoppica OpenCart Theme	2	6	4530 days	TB Support
[Resolved] Header – login Create an Account in: Shoppica OpenCart Theme	2	4	4530 days	TB Support
[Resolved] Product option – alignment in: Shoppica OpenCart Theme	2	2	4530 days	TB Support
New web site in: Showcase	2	4	4530 days	TB Support
[Not a support question] Remove the step 3 of the checkout process in: Shoppica OpenCart Theme	2	2	4531 days	TB Support
[Resolved] Undefined Index Error in: Shoppica OpenCart Theme	2	2	4531 days	TB Support
[Not a support question] Submit forms with in: Shoppica OpenCart Theme	2	3	4531 days	TB Support
Mistake in the French Translation in: Shoppica OpenCart Theme	2	2	4531 days	TB Support
[Not a support question] Combining Checkout Steps in: Shoppica OpenCart Theme	2	2	4531 days	TB Support
[Not a support question] Removing Checkout Step 2 and 3. (Payment and Shipping address.) in: Shoppica OpenCart Theme	2	2	4531 days	TB Support
[Resolved] Include Customer Name & Phone Number In Order Email in: Shoppica OpenCart Theme	2	6	4532 days	TB Support
I lost every page with the translation in: Shoppica OpenCart Theme	2	2	4532 days	TB Support
[Resolved] Brands Under Top Menu Categories in: Shoppica OpenCart Theme	2	3	4532 days	3antz
[Not a support question] How to arrange products by most quantity to last on the Manufacturer/Brand pages in: Shoppica OpenCart Theme	2	2	4532 days	TB Support
[Resolved] Checkout Structure? in: Shoppica OpenCart Theme	2	4	4532 days	TB Support