If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Latest topics

Topic	Voices	Posts	Freshness	Last poster
[Resolved] Information missing in: Shoppica OpenCart Theme	2	3	4533 days	TB Support
[Resolved] Gift Vouchers page not right in: Shoppica OpenCart Theme	2	3	4533 days	TB Support
[Not a support question] vQmod not working with featured_*.tpl in: Shoppica OpenCart Theme	2	6	4534 days	gustvao
[Resolved] Checkout bug with Shoppica in: Shoppica OpenCart Theme	2	3	4534 days	TB Support
[Resolved] Sort by: Default, repeating some products from 1st page, not showing others… 1 2 in: Shoppica OpenCart Theme	6	17	4534 days	TB Support
[Resolved] Secondary language not showing products if I click categories on navigation menu in: Shoppica OpenCart Theme	2	13	4534 days	TB Support
[Resolved] Hide Brands from Navigation Information Box in: Shoppica OpenCart Theme	3	6	4534 days	TB Support
[Resolved] Fatal Error… in: Shoppica OpenCart Theme	2	12	4534 days	TB Support
[Resolved] blurry images in: Shoppica OpenCart Theme	2	2	4536 days	TB Support
[Not a support question] hide color schemer in admin in: Shoppica OpenCart Theme	2	4	4536 days	TB Support
[Resolved] .s_grid_view .s_item h3 in: Shoppica OpenCart Theme	2	4	4537 days	TB Support
[Resolved] How to search in product description and in subcategories? in: Shoppica OpenCart Theme	2	4	4537 days	TB Support
Search in product description and subcategories in: How to…	1	1	4537 days	TB Support
[Resolved] Need to edit padding/margins on accounts page in: Shoppica OpenCart Theme	2	7	4537 days	TB Support
[Resolved] Need to change dimensions on a textfield in checkout page & in drop down list in products in: Shoppica OpenCart Theme	2	4	4537 days	TB Support