If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Latest topics

Topic	Voices	Posts	Freshness	Last poster
[Resolved] facebook style not showing in: Shoppica OpenCart Theme	2	4	4547 days	TB Support
[Resolved] 2 categories in another color in the menu in: Shoppica OpenCart Theme	2	4	4547 days	TB Support
[Resolved] css files for handcode in: Shoppica OpenCart Theme	2	2	4547 days	TB Support
[Not a support question] I don't see WYSIWYG editor in: Shoppica OpenCart Theme	2	2	4547 days	TB Support
[Resolved] put Intro under slideshow? in: Shoppica OpenCart Theme	2	6	4547 days	TB Support
[Resolved] I added a new manufacturer, but it does not show up in the carousel in: Shoppica OpenCart Theme	2	4	4547 days	TB Support
[Resolved] help removing white space on production options in: Shoppica OpenCart Theme	3	12	4547 days	TB Support
Options Issue in: Shoppica OpenCart Theme	2	8	4547 days	TB Support
[Resolved] Making the Main Menu (Top Navigation) drop down as per shoppica theme in: Shoppica OpenCart Theme	3	4	4547 days	bluetractorclothing
[Resolved] Images always appear vertical or above text. in: Shoppica OpenCart Theme	2	2	4549 days	TB Support
[Resolved] SlideShow banner doesn't work in: Shoppica OpenCart Theme	2	6	4549 days	TB Support
Multiple adresses for "Contact Us" in: Shoppica OpenCart Theme	2	2	4549 days	TB Support
[Resolved] Footer modifications in: Shoppica OpenCart Theme	3	3	4549 days	TB Support
[Not a support question] Help on this custom module in: Shoppica OpenCart Theme	2	3	4549 days	Qpsupplies
Product intro banner – do not strip html in description in: Shoppica OpenCart Theme	1	1	4550 days