If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Latest topics

Topic	Voices	Posts	Freshness	Last poster
[Resolved] Footer Help + Product page in: Shoppica OpenCart Theme	2	4	4554 days	TB Support
Color Themer not showing in: Shoppica OpenCart Theme	2	4	4555 days	TB Support
OpenCart Shoppica Odd Error in: Shoppica OpenCart Theme	2	2	4555 days	TB Support
[Resolved] "Product not found!" Error in: Shoppica OpenCart Theme	2	3	4555 days	TB Support
Account Register issue in: Shoppica OpenCart Theme	2	2	4555 days	TB Support
[Not a support question] Module Titles Help in: Shoppica OpenCart Theme	2	2	4555 days	TB Support
[Resolved] Footer Title Links in: Shoppica OpenCart Theme	2	3	4556 days	James Pain
[Resolved] product not found on add to cart in: Shoppica OpenCart Theme	5	8	4556 days	Adyyda
[Resolved] Hide Facebook unLike Button After Customer Liked The Page? in: Shoppica OpenCart Theme	3	5	4556 days	TB Support
[Resolved] How to quit the lines? and put in line elements in: Shoppica OpenCart Theme	2	5	4556 days	TB Support
Problem with Banner in: Shoppica OpenCart Theme	2	2	4556 days	TB Support
[Resolved] Help creating categories in: Shoppica OpenCart Theme	2	2	4556 days	TB Support
[Resolved] 2 Columns on Home Page of Shoppica in: Shoppica OpenCart Theme	3	6	4556 days	discounthockey
[Resolved] Add to cart button doesn't work in IE in: Shoppica OpenCart Theme	2	4	4556 days	TB Support
[Resolved] Translate Product Added in: Shoppica OpenCart Theme	3	6	4556 days	TB Support