If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Latest topics

Topic	Voices	Posts	Freshness	Last poster
[Resolved] move the descriptions & review in: Shoppica OpenCart Theme	2	6	4555 days	TB Support
[Resolved] Admin section fine – No store front? in: Shoppica OpenCart Theme	2	2	4555 days	TB Support
[Resolved] Gitf Voucher error when i try to remove from Cart in: Shoppica OpenCart Theme	4	7	4557 days	Adyyda
[Resolved] shoppica banners – changing constantly? in: Shoppica OpenCart Theme	2	2	4557 days	TB Support
[Resolved] Intro Pause on hover in: Shoppica OpenCart Theme	2	4	4557 days	TB Support
[Resolved] Disable Option for separate shipping address. in: Shoppica OpenCart Theme	3	7	4557 days	TB Support
Default currencies and modules not working in: Shoppica OpenCart Theme	2	6	4557 days	TB Support
[Resolved] Products not showing on home page. in: Shoppica OpenCart Theme	2	4	4557 days	TB Support
[Not a support question] Category -> brand seo url's in: Shoppica OpenCart Theme	2	3	4558 days	waisen
error log in: Shoppica OpenCart Theme	2	2	4559 days	TB Support
Manufacturer Search issue in: Shoppica OpenCart Theme	2	2	4559 days	TB Support
[Not a support question] Special Module with Countdown Timer in: Shoppica OpenCart Theme	2	2	4559 days	TB Support
[Resolved] Some problems in: Shoppica OpenCart Theme	2	4	4559 days	TB Support
guest checkout in: Shoppica OpenCart Theme	2	7	4559 days	TB Support
[Resolved] Make search visible all the time? in: Shoppica OpenCart Theme	2	2	4559 days	TB Support