If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Latest topics

Topic	Voices	Posts	Freshness	Last poster
[Resolved] blurred product images 1 2 in: Shoppica OpenCart Theme	5	16	4583 days	TB Support
Issues Adding Extra Pages in: Shoppica OpenCart Theme	2	6	4583 days	TB Support
[Resolved] List Format Categories Prices in: Shoppica OpenCart Theme	2	3	4583 days	TB Support
Problem sub-category shoppica layout and sort in: Shoppica OpenCart Theme	2	7	4583 days	TB Support
Narrow By in: Shoppica OpenCart Theme	2	2	4583 days	TB Support
[Resolved] How to Edit 'Featured Product' Title? in: Shoppica OpenCart Theme	2	3	4584 days	TB Support
[Resolved] Language selector in: Shoppica OpenCart Theme	2	2	4584 days	TB Support
[Resolved] HTML Version NOT working correctly in IE7/8 at all! in: Shoppica HTML Theme	2	6	4585 days	TB Support
[Resolved] Shoppica Banners – no change to frontend in: Shoppica OpenCart Theme	2	2	4586 days	TB Support
Slider not displaying! in: Shoppica OpenCart Theme	2	2	4586 days	TB Support
edit footer text and email templates in: Shoppica OpenCart Theme	1	1	4587 days
Encountered Error – Failed to open stream; post installing Shoppica Opencat Theme in: Shoppica OpenCart Theme	3	7	4587 days	TB Support
List View – Reduce height of each line in: Shoppica OpenCart Theme	2	2	4587 days	TB Support
How to add in “Category product list” to the left side? in: Shoppica OpenCart Theme	4	13	4587 days	TB Support
[Resolved] I get a warning error message in: Shoppica OpenCart Theme	2	3	4588 days	silvermarbles