If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Latest topics

Topic	Voices	Posts	Freshness	Last poster
Shopica.php line 75 – Undefined index: in: Shoppica OpenCart Theme	3	13	4610 days	TB Support
Describe your issues with Shoppica in: How to…	1	1	4610 days	TB Support
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problem with translation 1 2 in: Shoppica OpenCart Theme	5	25	4612 days	TB Support
E-mail template in: Shoppica OpenCart Theme	2	4	4612 days	TB Support
[Resolved] Removing or Disabling Review Functionality from the Product Pages in: Shoppica OpenCart Theme	2	5	4612 days	TB Support
Custom Module and shipping in: Shoppica OpenCart Theme	2	5	4613 days	TB Support
Italian translation of the theme in: Shoppica OpenCart Theme	2	6	4613 days	TB Support
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