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I’m having warnings pop up throughout the site, store front and admin page warnings. I’ve looked into this issue to the best of my ability, going through Opencart’s help forums, and following “expert” advise -something to do with folders not having the right permissions to update as the site updates and/or clearing folders. However, I was unable to fix issue due to not having the server admin permissions I needed to clear/delete/permission change these folders. Issue started in Shoppica 1 -updated to Shoppica2 and latest Opencart as well- no fix.
So I believe it to be a server issue that only a server admin can fix, but I could be off. Is this only fixable by the server host company or is this something I can fix?
- Josh
Website in question: http://www.navidioils.com/store
(can’t figure out how to attached screenshots  )
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Looks like I figured out how to add attachments 
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Was able to work on it some more. Went into cPanel instead of Filezilla…I think that made a difference in the folder permissions I was able to change and files I was able to delete from the various cache/log folders. I’m still getting some error’s though both front end and admin -failed to open stream: Permission denied-. No more log errors, all seem to be pointing to the image.php file lines 45 and 47. I tried all the basics; all permission numbers ie. 777, and can’t find a PHP manager in the cPanel to see if the server’s not reading the file right…don’t think the server admin has that accessible to users -but than again I know just enough about PHP to just get me in trouble.
So what’s up with line 45 and 47 of the image.php file?
-for a quick view of an error: http://navidioils.com/store/Teas
- Josh
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I am not able to see any errors on the url you provided. The images area just empty. I guess this could be related to an open_basedir php directive, which should be turned off. Firstly you need to check if it is on (see phpinfo()) and then turned it off (usually through some php manager in cpanel or by directly editing php.ini. Again, this is only a guess.
As far as I can see this issue does not apply to Shoppica only but also to your default theme. Is this right ?
Regards,
ThemeBurn team
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I’ve been trying to fix this problem over the last week so there page errors are just jumping around…a few clicks would yield an error or two. Here is an example of one:
Warning: mkdir(): Permission denied in /home/noils/public_html/store/catalog/model/tool/image.php on line 35Warning: mkdir(): No such file or directory in /home/noils/public_html/store/catalog/model/tool/image.php on line 35Warning: imagejpeg(/home/noils/public_html/store/image/cache/data/1productslowres/5Sampler-Packs-Supplies/woodenbox-2-large-140×140.jpg): failed to open stream: No such file or directory in /home/noils/public_html/store/system/library/image.php on line 45
http://navidioils.com/store/Sampler-Packs-and-Supplies/sampler-packs
This is far less than what I was getting -up to 20 lines of errors on nearly every page- after I took some advice from one of the Opencart community forums. Which was to do this:
rename image folder 4.Teas.
never use dots in foldernames, or any other filename, only use then to seperate filenaam.ext like header.tpl.
futher make sure that folder image/cache and all folder in there are 777 or 775
set permissions for folder system/cache to 777 or 775
But than once I went into the image folder and changed all my folder naming to not have [.] in the folder names all the images in those folders won’t show -in store front or the admin image manager. And I can’t clear the cache folder -which is still holding on to the old folder naming as well as images I no longer have in the main image folder(s).
So that brought on the next piece of advice from the Opencart community help:
going to your site, have a look at first error line
mkdir(): permission denied
last line faieled to open stream no such file or directory.
so basicy your hosting does not allow the files of opencart te create this folder and as a result it can not write the cached picture, so it can not read it.
this is strange behaviour for opencart, as it has worked in the past.
might be becouse of the foldernames containing a dot, these are seen by linux as system folders, and that why you cant delete them.
my suggestion.
backup folder image to your computer.
using cpanel completely remove folder image.
use a downloaded opencart and reupload folder image rebuilding the folder structure.
recreate your new picture folders and reupload all pictures.
This seems like a lot of re-work that i don’t have time for if I don’t have too. Basically at this point my self and my client are trying to get a hold of the server administrator -which isn’t a professional company- to help fix this problem so I don’t have to re-format the whole stores image folder.
All that to answer your question, yes these errors are on either the themes. Which seem to again point to it being an Opencart/Server issue.
Thanks for responding back. I hope I’m on the right path.
- Josh
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I forgot to mention, there is no access to a “PHP manager” through my clients cPanel…it was one of the first things I checked weeks ago when this all started
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Why can’t you delete the image cache folder ?
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I couldn’t delete the image cache folder because of the folders name type it cached, i.e. 1.product, 2.banners etc. With the [.] in the name it wouldn’t delete it from the cache folder -I’m guessing without admin permissions- because it reads as some server system files/folders. That’s what I was told over at the Opencart forums.
However, this issue is now resolved as I’ve moved my client over to a completely different host provider and everything is running smoothly…I was able to delete the cache folders finally.
Moral of the story -don’t use [.] in your folder/file naming…even if you use them on your computer
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Okay, I mark this issue as resolved.
Regards,
ThemeBurn team
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