Third party module

ThemeBurn SupportForumsOpenCart ThemesBurnEngineThird party module

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Hi,

I have a third party module and tried to install but it failed. also contacted third party and also tried but they send me the following feedback:

Related to Sales Motivator:
Your theme is not loading correctly modules. Is missing some default opencart features.
I’m afraid we don’t have what to do.

Why to use a theme that overwrite opencart core?
Over all, a the like this will only make store load slower (does a ton of checks and changes on each load)

its about sales motivator from oc-extensions

 

Do u have any idea what they mean or how to solve?

Thank you

October 5, 2018 at 12:11 pm #65709

Hi,

None of our themes overwrites OpenCart’s core – we only add many new features :) Unfortunately a third party extension developer cannot see this with only a basic look :(

Anyway, there is an option to insert third party modules into Page Builder:

http://docs.themeburn.com/burnengine/content-blocks/opencart/

If you are still experiencing problems, please provide admin and ftp access and we will check the problem.

You can use hidepost to share private information with the support staff.

BR,
ThemeBurn team

October 8, 2018 at 10:13 am #65730

Hi,

yes i also did not understand them but…

Thank you very much

  • This reply was modified 8 days ago by  familius.
October 8, 2018 at 11:13 am #65741

Hi,

We’ve disabled all BE modifications, enabled default theme and now product page returns an error. Once we disable the Sales Motivator, the product page opens up again. There should be some problem with this extension – you have either not installed it correctly or there is some bug in the extension itself. Our advice would be to check the extension developer again and tell him that his plugin does not work with the default theme either.

Once he manages to fix it we will take a look at the integration again.

BR,
ThemeBurn team

October 8, 2018 at 11:57 am #65755

Hi,

got response back:

Hi,

If you follow error stack trace (see “Burn Engine” in path)

Stack trace:
#0 system/vendor/BurnEngine/library/Extension.php(338): Action->execute(Object(Registry), Array)
#1 system/vendor/BurnEngine/library/DataBag.php(38): TB_Extension->loadController(‘extension/modul…’, Array)
#2 system/vendor/BurnEngine/widget/OpenCartWidget.php(99): TB_DataBag->__call(‘loadController’, Array)
#3 system/vendor/BurnEngine/catalog/plugin/LayoutBuilderPlugin.php(280): Theme_OpenCartWidget->render()
#4 system/vendor/BurnEngine/catalog/plugin/LayoutBuilderPlugin.php(232):
etc

October 8, 2018 at 12:56 pm #65760

Hi,

This guy hasn’t even opened your store. Can you please send us the Sales Motivator plugin at info at themeburn dot com?

BR,
ThemeBurn team

October 8, 2018 at 2:55 pm #65763

Hi,

Unfortunately after we tried to activate BurnEngine again, your website is completely inaccessible. Maybe you will need to make a new clean install. BurnEngine modifications can be still exported though.

BR,
ThemeBurn team

October 8, 2018 at 3:10 pm #65764

Hi ,
is send you the files to info any feedback for me?..

October 16, 2018 at 10:16 am #65847
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