A problem after translating theme dashboard

ThemeBurn SupportForumsOpenCart ThemesShoppica 2 OpenCart ThemeA problem after translating theme dashboard

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Hi there, A client of mine bought the theme and gave it to a company of translation to do the translation to Arabic,after they did the translation of the administration dashboard,we’re having a problem with Page Builder,it’s not working when choosing another page except Home page,and when I did a small debugging I’m having an error of :Uncaught TypeError: Cannot read property ‘lang’ of undefined at summernote-ar-AR.js:2 at summernote-ar-AR.js:104 Can you provide a fix of this and how?!

April 21, 2017 at 6:06 pm #58473

Hi,

We will need the website url, admin and ftp access, so we can check.

You can use hidepost to share private information with the support staff.

BR,
ThemeBurn team

April 22, 2017 at 10:21 pm #58499

This is the information of the server

April 22, 2017 at 11:33 pm #58501

Hello,
is there any news about this problem

April 25, 2017 at 9:33 pm #58564

Hi,

We see you include some extra JS for the Arab version of the admin panel. You need to exclude this file on the Theme Panel page.

http://i.imgur.com/F3UQx1v.png

You can use this route check:

<?php if ($this->request->get['route'] == 'extension/theme/BurnEngine'): ?>
.....
<?php endif; ?>

BR,
ThemeBurn team

April 29, 2017 at 11:33 pm #58643

I just deleted that link and the theme admin panel still load in arabic and the problem remains

April 30, 2017 at 12:40 am #58644

Hi,

We’ve re-checked your admin and cannot see the javascript error. No errors in Page Builder either. Unfortunately, we cannot know what exactly has been broken when translating theme panel. Generally, it has never been intended to be localized at this point.

What we could recommend is to roll back changes to theme core files. Besides that it cannot be localized, Burnengine panel works fine in RTL admin interface.

BR,
ThemeBurn team

April 30, 2017 at 2:47 am #58650

Thanks for the respond.
Could you recover the english language to the theme administration panel to fix this problem,I’ll be so much thankful

May 3, 2017 at 11:41 pm #58752

Hey there,
I’ve fixed the problem but I’m having another one on the padding of the buttons of “Add to Cart” and “Wish List”
Please can you provide some help to fix this issue as fast as possible

May 8, 2017 at 7:24 pm #58891

Hi,

We’ve added a CSS fix in your Stylesheet panel and now this problem should be fixed:

.product-thumb .button-group > .tb_pos_inline {
  display: inline-block !important;
}

BR,
ThemeBurn team

May 9, 2017 at 4:42 pm #58933

Thank you so much for the fixing. Unfortunately we are having another small problem on the hint words,have a look to the included image please

May 10, 2017 at 12:26 am #58946

Hi,

We’ve checked the source code your website has generated and it seems there are still some translated words in theme system files. The best way to be sure that everything will work OK is to re-upload the latest version of the theme and then clear cache.

BR,
ThemeBurn team

May 17, 2017 at 12:27 pm #59111
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