Hi there, A client of mine bought the theme and gave it to a company of translation to do the translation to Arabic,after they did the translation of the administration dashboard,we’re having a problem with Page Builder,it’s not working when choosing another page except Home page,and when I did a small debugging I’m having an error of :Uncaught TypeError: Cannot read property ‘lang’ of undefined at summernote-ar-AR.js:2 at summernote-ar-AR.js:104 Can you provide a fix of this and how?!
|
|
Hi,
We will need the website url, admin and ftp access, so we can check.
You can use hidepost to share private information with the support staff.
BR,
ThemeBurn team
|
|
This is the information of the server
|
|
Hello,
is there any news about this problem
|
|
Hi,
We see you include some extra JS for the Arab version of the admin panel. You need to exclude this file on the Theme Panel page.
http://i.imgur.com/F3UQx1v.png
You can use this route check:
<?php if ($this->request->get['route'] == 'extension/theme/BurnEngine'): ?>
.....
<?php endif; ?>
BR,
ThemeBurn team
|
|
I just deleted that link and the theme admin panel still load in arabic and the problem remains
|
|
Hi,
We’ve re-checked your admin and cannot see the javascript error. No errors in Page Builder either. Unfortunately, we cannot know what exactly has been broken when translating theme panel. Generally, it has never been intended to be localized at this point.
What we could recommend is to roll back changes to theme core files. Besides that it cannot be localized, Burnengine panel works fine in RTL admin interface.
BR,
ThemeBurn team
|
|
Thanks for the respond.
Could you recover the english language to the theme administration panel to fix this problem,I’ll be so much thankful
|
|
Hey there,
I’ve fixed the problem but I’m having another one on the padding of the buttons of “Add to Cart” and “Wish List”
Please can you provide some help to fix this issue as fast as possible
|
|
Hi,
We’ve added a CSS fix in your Stylesheet panel and now this problem should be fixed:
.product-thumb .button-group > .tb_pos_inline {
display: inline-block !important;
}
BR,
ThemeBurn team
|
|
Thank you so much for the fixing. Unfortunately we are having another small problem on the hint words,have a look to the included image please
|
|
Hi,
We’ve checked the source code your website has generated and it seems there are still some translated words in theme system files. The best way to be sure that everything will work OK is to re-upload the latest version of the theme and then clear cache.
BR,
ThemeBurn team
|
|