This topic has 2 voices, contains 10 replies, and was last updated by  TB Support 2619 days ago.

after adding SSL I am getting the foloowing error on the website

ThemeBurn Support › Forums › OpenCart Themes › Shoppica 2 OpenCart Theme › after adding SSL I am getting the foloowing error on the website

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Hello themeburn

I have moved my domain to the main domain and added the SSL to the website but when i open the website in some of the browsers i am getting security error .
when i check it on

https://www.whynopadlock.com/

I gets following error

Insecure call.
Found on line # 2 in file: dentbay.org/index.html
Insecure call.
Found on line # 10 in file: dentbay.org/index.html

(Note: Chrome will show a security error for any secure page with an insecure call on the page)

the domain is dentbay.org

Thanks & Regards
Dentbay
 dentbay
February 13, 2017 at 10:26 am #56376

Hi,

We will need the admin and ftp access, so we can check.

You can use hidepost to share private information with the support staff.

BR,
ThemeBurn team
 TB Support
February 13, 2017 at 10:50 am #56379

here are the website details

Regards
Dentbay
 dentbay
February 13, 2017 at 3:24 pm #56395

It has been 7 days since i have given you the FTP details but i have not got any reply from you , so can you tell how much will it take .

Regards
Dentbay
 dentbay
February 20, 2017 at 10:32 am #56625

Hi,

We’ve checked your website several times and at the end there are no problems. It is the http://www.whynopadlock.com tool that is showing false messages, when the HTML minification is ON. Maybe the tool have problems with parsing a single row HTML source code.

BR,
ThemeBurn team
 TB Support
February 20, 2017 at 10:55 am #56630

Hi,

As i have told you i am getting the SSL eror it is not about http://www.whynopadlock.com but i am getting on my phone in chrome browser and i have checked it in 4-5 phones i am getting the same SSL error . I am attaching the screenshot of the error . please take a look into it .

Thanks
Dentbay
 dentbay
February 22, 2017 at 10:51 am #56744

We changed the theme to the default one and the issue still appears. Can you please confirm ?
 TB Support
February 22, 2017 at 11:12 am #56748

yes

the same error is there
 dentbay
February 22, 2017 at 12:07 pm #56749

hi,

Thanks for your assistance but the error was not in theme but the SSL installation bacause of which the error occurred. so the hosting team have resolved it you can close the issue .

Do you have the backup of the theme which you have changed to default one ?

If you have the backup then kindly revert the site as it was earlier

Thanks
Dentbay
 dentbay
February 22, 2017 at 1:22 pm #56750
 dentbay
February 22, 2017 at 1:53 pm #56751

You can change the passwords.
 TB Support
February 22, 2017 at 2:37 pm #56752
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