All category dropdown button in menu doesn't work in mobile version, and filters don't upload on page with products/categories

ThemeBurn SupportForumsOpenCart ThemesBurnEngineAll category dropdown button in menu doesn't work in mobile version, and filters don't upload on page with products/categories

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Hi,

I bought Trendo – Minimalistic Fashion Store OpenCart Theme (https://themeforest.net/item/trendo-minimalistic-fashion-store-opencart-theme/18254877) last week and need your support with few issues:

On my website doesn’t work All category dropdown button in menu in mobile version, I added screenshot, also product filters don’t upload on page with products/categories but we see its on Panel, please pay your attention that all products uploading to website from CRM/ERP database.

Thank you in advance!

  • This reply was modified 18 days ago by  VadymB.
  • This reply was modified 18 days ago by  VadymB.
 VadymB
February 4, 2019 at 6:07 pm #66918

Here is attach

 VadymB
February 4, 2019 at 6:09 pm #66922

Hi,

We will need a live example. Can you provide website url, admin and ftp access, so we can check?

You can use hidepost to share private information with the support staff.

BR,
ThemeBurn team

February 4, 2019 at 9:28 pm #66924

Hi,
Access you requested is below:

Thank you in advance!

  • This reply was modified 17 days ago by  VadymB.
 VadymB
February 5, 2019 at 11:40 am #66974

Hi,
Please pay your attention on my ticket

 VadymB
February 7, 2019 at 4:06 pm #67016

Hi,

Have you revoked our FTP access? We’ve tried to login but with no success.

Have you modified any theme code? Expand menu works fine locally and on the demo website.

BR,
ThemeBurn team

February 8, 2019 at 11:13 am #67031

Hi,
Please try again, FTP access is same,
_
Have you modified any theme code? Expand menu works fine locally and on the demo website.
_
No, I haven’t

With the best regards

 VadymB
February 8, 2019 at 7:43 pm #67072

Hi,

We’ve checked your installation again and it seems that there are two modifications that are causing problems:

https://i.imgur.com/PCBTG6n.png

Please have in mind that when using different themes, you need to disable the modifications of the previous one first.

BR,
ThemeBurn team

February 12, 2019 at 12:47 pm #67090
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