This topic has 3 voices, contains 7 replies, and was last updated by TB Support 820 days ago.
ThemeBurn Support › Forums › OpenCart Themes › Pavilion OpenCart Theme › Blank page on add address page
This topic has been marked as not resolved.
When I try to add address in my customer account I not see any forms, I see only header and footer of my site.
Clearing theme cache should resolve this problem.
You mean clearing in BE System->Cache or delete directly by hand all files? Clearing cache in BE not help, I have done this several times.
This problem has been fixed. The extension that modifies the address form is using a markup that is a bit different from the default one and could not be caught by our compatibility check.
Anyway, you need to backup catalog/view/theme/BurnEngine/template/account/simpleaddress.tpl
Clear, thank you very much!
Could you provide this solution for others also.
@THE_GRIF, I am glad but I not have information from TB Support team. Wait, may be they will answer here.
The reason for non working custom pages comes from missing page content slot. Unfortunately it is a bit too complicated to explain how this problem can be fixed, as it is very individual.
We can take a look at your problem if you share website url, admin and ftp access.
You can use hidepost to share private information with the support staff.
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