This topic has 3 voices, contains 7 replies, and was last updated by TB Support 758 days ago.
ThemeBurn Support › Forums › OpenCart Themes › Pavilion OpenCart Theme › Blank page on add address page
This topic has been marked as not resolved.
When I try to add address in my customer account I not see any forms, I see only header and footer of my site.
Clearing theme cache should resolve this problem.
You mean clearing in BE System->Cache or delete directly by hand all files? Clearing cache in BE not help, I have done this several times.
This problem has been fixed. The extension that modifies the address form is using a markup that is a bit different from the default one and could not be caught by our compatibility check.
Anyway, you need to backup catalog/view/theme/BurnEngine/template/account/simpleaddress.tpl
Clear, thank you very much!
Could you provide this solution for others also.
@THE_GRIF, I am glad but I not have information from TB Support team. Wait, may be they will answer here.
The reason for non working custom pages comes from missing page content slot. Unfortunately it is a bit too complicated to explain how this problem can be fixed, as it is very individual.
We can take a look at your problem if you share website url, admin and ftp access.
You can use hidepost to share private information with the support staff.
Register | Log in
Support forums are restricted to verified buyers only. To apply for access click the "Register" link above and follow the on screen instructions.
Product support is offered by forum only. Requests made by email or any other way will be redirected to the forum.