This topic has 2 voices, contains 11 replies, and was last updated by  TB Support 3264 days ago.

Blog not working

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ThemeBurn Support › Forums › OpenCart Themes › Pavilion OpenCart Theme › Blog not working

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Hi I have purchased the pavillion theme i have add the blog from the pavilion cp to the main menu, but the page doesnt work.

Please let me know the procedure to integrate the pavilion blog, how to activate the same, where to add posts from the backend.

 
 yip2014
February 28, 2015 at 2:08 pm #38796

Hi,

We will need the website url and admin access, so we can check.

You can use hidepost to share private information with the support staff.

Best,
ThemeBurn team
 TB Support
March 3, 2015 at 2:48 pm #38914

Hello, to access my site you need….
 yip2014
March 3, 2015 at 4:09 pm #38923

Hi,

Unfortunately, we cannot login with the provided credentials.

BR,
ThemeBurn team
 TB Support
March 6, 2015 at 5:25 pm #39038

Hello, to access my site you need….

This is the login to the cPanel.

  • This reply was modified 3335 days ago by  yip2014.
 yip2014
March 9, 2015 at 5:12 pm #39093

Hi,

We see now that your theme version is a bit old. You need to update in order to get your blog module working.

BR,
ThemeBurn team
 TB Support
March 11, 2015 at 5:12 pm #39187

TB Support,

Is this not absurd? Are you saying that in the old theme though there was blog functionality, it was not working? Then did you fool us?

we do not want to change theme version for want of new version not working with our Modules, some of which have been customized, while others had to be modified to work with Pavilion theme and we cannot do that entire task again.

You are requested to make necessary changes to our version itself such that it works
 yip2014
March 13, 2015 at 4:44 pm #39233

Hi,

It is a normal for a software to be constantly updated and improved. Although we’ve made an extensive testing with all modern browsers, all recent OpenCart version and common server configurations, we cannot cover all cases in the world. We are a small company and not MS (even though their software is not flawless either).

In the perfect situation major changes between theme versions are made only for theme system files located in tb_themes and for theme stylesheet. Additionally, we always provide a files changelog list.

BR,
ThemeBurn team
 TB Support
March 16, 2015 at 7:07 pm #39326

when we purchased this, blog was marketed as a feature and hence it better work. while u update ur version there is no reason for the feature to not work with a older version when u said it works.

kindly help here
 yip2014
April 7, 2015 at 2:05 pm #39852

Is there any reason that prevents you from upgrading Pavilion to the latest version ?
 TB Support
April 7, 2015 at 4:13 pm #39867

Can you kindly let us know which files to copy over for this purposes – we do not want to copy over entire installation to avoid over ride of some of our settings and customization.

Sorry to be coming so late again on the issue. We had put it on the backburner while we worked to solve a few other things. Now is the right time for us to get this resolved.

Warm Regards
 yip2014
May 12, 2015 at 5:29 pm #40775

Hi,

You can find the files changelog in:

THEME_PACKAGE/Documentation/OC_1.5.x_files_changelog.html
THEME_PACKAGE/Documentation/OC_2.0.x_files_changelog.html

BR,
ThemeBurn team
 TB Support
May 19, 2015 at 5:41 pm #40959
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