Burn Engine crashes and says not installed

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Pavilion 2.2.7

False BE error is displayed on website

“You see this message because BurnEngine is not properly installed.

This problem is usually caused when BurnEngine module is not installed. Please, go to admin panel, enter Extensions -> Modules, find ‘BurnEngine CP’ and click ‘install’. ”

backend access shown below.

NOTE: Whatever changes you make to fix I will need specific details so I can move it to production server.

Thank you .

September 11, 2018 at 6:47 pm #65414


When did this happen? You are a long time BurnEngine client and this is not your initial installation. Is this happening on a clean installation as well?

ThemeBurn team

September 17, 2018 at 4:36 pm #65488

it happened when I added aqc

September 17, 2018 at 8:45 pm #65505
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