This topic has 2 voices, contains 4 replies, and was last updated by  TB Support 2602 days ago.

Burnengine version error

ThemeBurn Support › Forums › OpenCart Themes › BurnEngine › Burnengine version error

This topic has been marked as not resolved.

Hello there ;

I have received the conclusion and I have taken this error right now. What I need to do for the solution

Http: //prntscr.com/dz8dyv
 besinmarket
January 24, 2017 at 1:23 pm #55799

Hi,

We will need the website url, admin and ftp access, so we can check.

You can use hidepost to share private information with the support staff.

BR,
ThemeBurn team
 TB Support
January 28, 2017 at 12:04 am #55898
 besinmarket
February 25, 2017 at 9:10 am #56884

Nobody cares why. How many days await
 besinmarket
March 2, 2017 at 12:29 pm #57069

Hi,
we checked your installation and it seems the theme cannot be installed properly due to the following error:

Notice: Undefined index: tr in /var/www/vhosts/1asupplement.com/httpdocs/index.php on line 188

We uninstalled BurnEngine and enabled the default theme. The error is still there, so the issue does not come from our theme. Also, the default theme does not correctly display products. You can check the special page for example- http://1asupplement.com/index.php?route=product/special There are no images and the product links lead to 404 pages.

Additionally the admin panel has lots of untranslated string, which is an indicator for further issues with this installation.

Can you please correct the problems, so the default OpenCart theme works as expected (showing product without displaying errors) and then try to install BurnEngine ?

Regards,
ThemeBurn team
 TB Support
March 2, 2017 at 1:06 pm #57071
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