This topic has 2 voices, contains 7 replies, and was last updated by TB Support 2941 days ago.

Cannot decompress sql file

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Hello, I can’t install any demos because of this error. I have zlib installed,can you tell me which php module needs installed to make this work? Thank you!	harpnet
March 29, 2016 at 10:48 pm #45951
Hi, We will need the website url, admin and ftp access, so we can check. You can use hidepost to share private information with the support staff. Best, ThemeBurn team	TB Support
March 30, 2016 at 12:01 am #45952
	harpnet
March 30, 2016 at 12:06 am #45953
The ftp credentials are not set right. We are restricted to an empty folder after login. Please, check this.	TB Support
March 30, 2016 at 12:31 am #45954
sorry, now should work	harpnet
March 30, 2016 at 12:38 am #45956
Your store should be ok now. There was an minor issue with Kiddos, which will be included with the next update. Regards, ThemeBurn team	TB Support
March 30, 2016 at 12:48 pm #45986
Tested and works! Congrats! Thank you a lot!	harpnet
March 30, 2016 at 2:53 pm #45989
Glad we could help BR, ThemeBurn team	TB Support
April 5, 2016 at 5:59 pm #46182

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