I’ve this error after a change of hosting:
Warning!
You see this message because Shoppica 2 is not properly installed/configured. This happens usually due one (or more) of the following reasons:
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Hi,
Have you replicated your files, or you have made a new installation? Maybe you have forgotten to replace some of the files that need to modified?
BR,
ThemeBurn team
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I have moved the website on another host
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Hi,
Will need website url, admin and ftp access to check.
You can use hidepost to share private information with the support staff.
BR,
ThemeBurn team
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can you give me your ip to whitelist you?
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Hi,
We’ve sent you email.
BR,
ThemeBurn team
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Hi,
You will need to register in order to post topics and read replies in the ThemeBurn.com support forums!
Regards,
ThemeBurn team
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When we apply changes to PHP files, they are not reflected, so we can’t basically change anything. It seems there is some cache at system/server level, which serves cached files and does not take into account when we change some files.
Don’t know if this means anything to you, but unless we don’t have some utility to clear the PHP opcache or restart the web server, we can’t make any changes to resolve your issue. You can send this to your server administrator if you don’t know how to answer.
Regards,
ThemeBurn team
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please try now, I disabled opcache
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There is no connection between shoppica and the broken backoffice. When you navigate to the /admin/ url, the system tries to load the frontend files. This is due to incorrect paths in the admin/config.php file.
It seems you replaced this file it with the one from the root folder. Correct the file and your backend should load.
Regards,
ThemeBurn team
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