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When I’m trying to change fonts in theme, clicking on the field with font doesn’t do much. This weird circle just shows and nothing happens (as shown on the prt sc). I need to change this fonts, cause Montserrat doesn’t support latin (Polish in this case) letters.
Is there anything I can do with it?
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I reinstalled all the store (opencart + pavilion), and there’s still this annoying problem – fonts can’t be changed at all (weird circles just circle around without any reaction, as shown on the attached jpg).
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Hi,
This issue hasn’t been reported yet. Can we take a look at the live example. We will need website url, admin and eventually ftp access.
You can use hidepost to share private information with the support staff.
Best,
ThemeBurn team
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The same problem I have with Live Preview – just circle, no reaction. (even after reinstal and even after trying out BurnEngine beta6).
Here are my site credentials:
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The problem is with double quotes in the name of one of your manufacturers. It conflicted with the theme’s code. We have fixed the issue on your server – you can use the fonts now. We’ll incorporate this fix in our next release.
Thank you for your time!
Regards,
ThemeBurn team
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Thanks guys. Now I have problem with Open Sans font. It should work without problem (it has latin extension). But it act wierdly – sometimes it normaly displays Polish characters, sometimes only Polish letters are in different fonts, sometimes all letter change typograhy. I read somewhere it’s common problem associated with fonts extention.
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This reply was modified 2989 days ago by
 PiotrCB.
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Hi,
Are you using Chrome 48? There was a similar problem under this version of Chrome.
BR,
ThemeBurn team
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I have once again problem with fonts. Previously they just loaded forever, but now it also restarts the site (reload page). You guys already did something to prevent this on my site. I don’t know why this problem is back. Can I ask for some help, please?
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We are checking into your issue.
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We are not able to observe any problems with choosing fonts in ‘http://sklep-puszek.pl/admin’.
Also you wrote:
OK, so every page that is shared between sites in multistore (cart page, account page or information pages etc.) shows content only in default store. Everywhere else the page works, but shows no content. Page Builder also shows error when you try to modify their layout:
{“success”:false,”message”:”Arguments error”,”reload”:0}
We can’t find such problems. Can you please describe what to do in order to see these issues ? Please, write the steps, for example – `choose store xxx, go to Page Builder; Select xxx page; try to modify xxx and you get the error`. You could also attach screenshots.
Regards,
ThemeBurn team
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This reply was modified 2979 days ago by
 TB Support.
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This is a link to cart in one of subdomains:
http://terra.sklep-puszek.pl/index.php?route=checkout/cart
I see no content here, just the title of site. When you try to log in from one of subdomains – same story. It works similarly all across shared pages as (account, privacy policy etc.) – no content just title, when I’m accessing it through subdomain (one of stores in multistore). Everything works fine though in store which is set as default store.
[It seems that changing fonts doesn't work in Windows EDGE browser only - everything's fine in Chrome]
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About the fonts – just don’t use IE when entering the control panel, it is slow anyway. We’ll check the issue some day, but in general Internet Explorer issues with the admin panel are with very low priority for us.
The empty content was a bug, which is now fixed.
Regards,
ThemeBurn team
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I was writing earlier about polish letters not being displayed. First you suggested, that it might have been font that don’t support latin extension. As it turned out I used only fonts supporting latin. Than Chrome 48 was supposed to be blamed. This is not the case also. As it turned out – problem happens in at least two browsers (IE and Chrome) when fonts from Google family are used. IE never shows Polish characters. Chrome sometimes does, sometimes doesn’t (I always check latin extention).
In Chrome the problem is less frequent if I use only one font all across the shop. The problem is always visible when I chose different font for Body and different everywhere else (terra.sklep-puszek.pl – look on “Czystość” tab f.eg.).
Please, give it a look.
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Everything’s ok on Firefox, but same problem is with Safari (also on mobile).
It appears as it did not invoke latin extention (though it’s activated in theme settings).
And as for IE – I know it’s not your priority, but something as basic as fonts I think should work even on IE.
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Hi,
There was a problem in IE indeed, though it was a bit hard to find. We have fixed it.
Can you please check again, if there is still any issues under Safari?
BR,
ThemeBurn team
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