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Hi,
I cant find the Contact form widget in the widgets list.
I update all the nesesery parameters to the theme option.
help?
Thanks,
ElielGroup
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Hi,
We will need the website url and admin access, so we can check.
You can use hidepost to share private information with the support staff.
Best,
ThemeBurn team
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I set you admin user.
1. Cant find Contact form widget
I cant find the Contact form widget in the widgets list.
I update all the nesesery parameters to the theme option.
2. Cant customise background
When I go to Design->Background and add a new Background image to a page, it is not changing the background and I see the GLOBAL background.
Please let me know.
Thanks,
ElielGroup
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This reply was modified 3538 days ago by
 ElielGroup.
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Hi,
Did you check my site?
thanks,
ElielGroup
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Hello,
1) There is not build in Contact Form widget in our theme. You have to install Contact Form 7 plugin.
2) This is bug and ee will need the ftp access, so we can check.
You can use hidepost to share private information with the support staff.
Best,
ThemeBurn team
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1) So why you have “Contact Form” parameters in “Widgets”?
2) I alredy send you admin login details… Why do you need the FTP access?
Also, I can see only Pages list but not Categorys.
Thanks,
ElielGroup
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This reply was modified 3531 days ago by ElielGroup.
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This reply was modified 3531 days ago by ElielGroup.
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This reply was modified 3531 days ago by ElielGroup.
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Hello,
1) This is for Contact Form template for pages, not for Widgets. We named it Widgets only for the Theme Options.
2) We need FTP details to check theme files.
Best,
ThemeBurn team
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