Hello,
We have a big problem with our site. Deleted objects can’t be recovered or replaced. For example, we tried to add a new category called “Mobil Ödeme” to our site. Then we add some subcategories to that category. Everything was good so far, but then i tried to click that subcategory as a guest but it sent me to homepage. So we tought something went wrong and deleted that category called “Mobil Ödeme”. After that, we tried to add a new Category to main categories. In Burnengine, everything looks normal but in site nothing happened. Also there is one more problem we noticed that we think it is related to previous issue.
We tried to add fireslider to some category. At first everything was normal. But when we tried to change something about video, nothing happened. We deleted that video and tried to add another. Nothing happened.
Thank you.
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Hi,
1) If you have set theme cache to ON, you need to clear it in order to rebuild the category tree. Here are the most common reason for missing categories:
http://support.themeburn.com/topic/categories-not-showing-in-the-website
2) We’ve inserted the League of Legends slider on the category page and everything seems to work just fine. Can you please check? Cache clearance may be needed here as well.
BR,
ThemeBurn team
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