This topic has 4 voices, contains 7 replies, and was last updated by TB Support 2523 days ago.

Checkout not responding

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Customers are not able to complete checkout after registering. Drop down boxes are not responding.	coucouchic
May 27, 2017 at 1:01 pm #59387
Picture of the screenshot, none of these options drop down and you can’t continue with Checkout.	coucouchic
May 28, 2017 at 10:09 am #59404
If this happened after the 1.2.5 update you should apply the 1.2.6 update. I experienced the identical problem, 1.2.6 update resolved it.	bradch00
May 28, 2017 at 10:29 am #59407
Thank you so much bradch00 this fixed the issue. Much appreciated.	coucouchic
May 28, 2017 at 7:32 pm #59409
Well the TB team fixed the problem, I am merely the messenger. Glad it worked for you! B	bradch00
May 28, 2017 at 10:37 pm #59411
How to fix? Why you dont share here?	erkanuzdur
May 29, 2017 at 5:04 pm #59425
as bradch00 said above – apply the 1.2.6 update and that fixes the problem.	coucouchic
May 29, 2017 at 5:09 pm #59426
Hi all, We’ve accidentally introduced a bug in 1.2.5 when added support for the MultiMerch extension. The problem has been resolved with the most recent 1.2.6 version of BurnEngine. Once you’ve updated your theme, do not forget to clear your cache if it is ON. BR, ThemeBurn team	TB Support
May 29, 2017 at 10:44 pm #59430

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