checkout problem

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dear sir please i will like you to help me on this theme after installing the theme it have checkout problem , order can not place on the site please what can i do

February 17, 2019 at 1:54 am #67179

please sir what can i do on this so order can place on the site

February 17, 2019 at 2:10 am #67189

dear sir please i need your help on this problem the checkout option 1 to 6 is not working please check the image picture thanks

February 17, 2019 at 4:31 am #67197


Can you try to enable moment.js option from the Compatibility panel?

ThemeBurn team

February 19, 2019 at 11:41 pm #67230

thank you sir i have don that and it work
please another problem am having is BLOG i can use it please what can i do so it can use blog if am trying to post it kick me out what can i do sir

  • This reply was modified 91 days ago by  dumechosen.
February 20, 2019 at 12:42 am #67240


Can you please update your theme? Blog problem has been fixed in the latest version.

ThemeBurn team

February 20, 2019 at 10:30 am #67248

am still having the problem on blog
the is the error massage i upgrade lates versition still the same

Fatal error: ‘Error: Table ‘dumevoi5_ocart11.ociw_burnengine_url_alias’ doesn’t exist
Error No: 1146
FROM `ociw_burnengine_url_alias`
WHERE `query` = ”’
in /home/dumevoi5/public_html/
Stack trace:
#0 /home/dumevoi5/jimbest/storage/modification/system/library/db.php(59): DB\MySQLi->query(‘SELECT *\r\n …’)
#1 system/vendor/BurnEngine/library/DbHelper.php(144): DB->query(‘SELECT *\r\n …’)
#2 system/vendor/BurnEngine/extension/seo/admin/model/generatorModel.php(805): TB_DbHelper->getRecords(‘ociw_burnengine…’, ‘`query` = ”’, Array)
#3 system/vendor/BurnEngine/library/DataBag.php(36): Seo_Admin_GeneratorModel->getItemLanguageKeywords(‘story_id’)
#4 admin/controller/stories/index.php(145): TB_DataBag->__call(‘getItemLanguage…’, Array)
#5 /home/dumevoi5/jimbest/storage/modification/system/engine/action.php(79): ControllerStoriesIndex->edit()
#6 admin/controller/startup/router.php(26): Action->execute(Object(Registry), Array)
#7 /home/dumevoi5/jimbest/storage/modification/system/engine/action.php(79): ControllerStartupRouter->index()
#8 /home/dumevoi5/jimbest/storage/modification/system/engine/router.php(71): Action->execute(Object(Registry))
#9 /home/dumevoi5/jimbest/storage/modification/system/engine/router.php(60): Router->execute(Object(Action))
#10 system/framework.php(168): Router->dispatch(Object(Action), Object(Action))
#11 system/startup.php(104): require_once(‘/home/dumevoi5/…’)
#12 admin/index.php(19): start(‘admin’)
#13 {main}

  • This reply was modified 90 days ago by  dumechosen.
  • This reply was modified 90 days ago by  dumechosen.
February 20, 2019 at 3:59 pm #67252


We will need the website url, admin and ftp access, so we can check.

You can use hidepost to share private information with the support staff.

ThemeBurn team

February 22, 2019 at 5:13 pm #67296
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