This topic has 3 voices, contains 6 replies, and was last updated by  TB Support 2515 days ago.

Contact Page not sending emails after upgrade to 1.2.6

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ThemeBurn Support › Forums › OpenCart Themes › Pavilion OpenCart Theme › Contact Page not sending emails after upgrade to 1.2.6

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Hi I updated to 1.2.6 yesterday and now when you send an enquiry via Contact Us page I no longer receive the emails, it says request sent but nothing turns up.

Many thanks
 coucouchic
May 29, 2017 at 3:27 pm #59424

Hey coucouchic what version of OC are you using? I am running 1.2.6 on OC 2.2.0 and the contact page emails are getting out from our test system and production. Anything in the error log?
 bradch00
May 29, 2017 at 7:47 pm #59427

@coucouchic

Have you tried to change back to the default theme to see if the problem still exist? Generally, we haven’t modified any functionality regarding OpenCart mail functions.

BR,
ThemeBurn team
 TB Support
May 29, 2017 at 11:17 pm #59432

I am using latest OC 2.3.0.2 and latest Pavilion. Its a new website it was working for a few days now it doesn’t!
 coucouchic
May 30, 2017 at 1:52 pm #59496

Hi,

We will need the website url, admin and ftp access, so we can check.

You can use hidepost to share private information with the support staff.

BR,
ThemeBurn team
 TB Support
May 31, 2017 at 4:54 pm #59514

Hi sorry I managed to fix this, I had stupidly put some incorrect information in! thanks anyway :-)

 coucouchic
May 31, 2017 at 4:56 pm #59515

:) Glad to see that everything is fine.

BR,
ThemeBurn team
 TB Support
May 31, 2017 at 4:57 pm #59517
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